Floor Supervisor (Showroom)
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Key skills for this role
About the Role
Oversee showroom operations, manage vehicle display and parking, ensure customer satisfaction, and coordinate sales activities with strong communication and problem-solving skills.
Key Skills for This Role
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Role Overview
The Floor Supervisor is responsible for overseeing day-to-day ground operations at the car sales facility.
The role ensures a smooth customer experience through effective floor supervision, optimal vehicle display and parking management, and close monitoring of vehicle movement.
The position plays a key role in supporting sales activities while maintaining order, safety, and efficiency across the sales floor.
Key Responsibilities
- Welcome and guide customers upon arrival, ensuring a positive first impression.
- Supervise daily sales floor activities and provide on-ground support to the sales team.
- Manage the arrangement, presentation, and rotation of bid and sale vehicles on display.
- Plan and control parking allocation to maximize space utilization and operational efficiency.
- Monitor and regulate vehicle movement within the premises, ensuring safety and accuracy.
- Coordinate vehicle positioning for customer viewings, test drives, and handovers.
- Maintain overall discipline, organization, and cleanliness of the sales floor and parking areas.
- Act as the main point of coordination between sales, operations, and ground staff.
- Ensure compliance with company procedures and safety standards at all times.
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