Floor Supervisor
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Key skills for this role
About the Role
Four Seasons Hotel DIFC is seeking a Floor Supervisor to oversee daily housekeeping operations in a luxury boutique hotel. The role involves inspecting guest rooms, supervising staff, handling guest requests, and ensuring compliance with hotel standards.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily housekeeping operations
- Inspect guest rooms and public areas to ensure cleanliness standards
- Assign duties and monitor team performance
- Train and support housekeeping staff
- Handle guest requests and resolve complaints
- Maintain inventory of cleaning supplies, linen, and amenities
- Ensure compliance with health, safety, and hotel standards
- Report maintenance issues and coordinate with relevant departments
Requirements
- Previous experience in a similar role within 5 star luxury hotels
- Excellent attention to detail
- Efficiency and time management skills
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people, a collective of individuals who crave to become better and treat each other with respect.
- Our team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
About the Location
- Four Seasons Hotel DIFC is a boutique style sanctuary in the prestigious Dubai International Finance Centre, ideal for business trips and urban getaways.
- The hotel features 106 accommodations, including 28 suites, with a fresh approach to luxury and legendary personalized service.
What you will do
- Supervise and coordinate daily housekeeping operations.
- Inspect guest rooms and public areas to ensure cleanliness standards.
- Assign duties and monitor team performance.
- Train and support housekeeping staff.
- Handle guest requests and resolve complaints.
- Maintain inventory of cleaning supplies, linen, and amenities.
- Ensure compliance with health, safety, and hotel standards.
- Report maintenance issues and coordinate with relevant departments.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
What you bring
- Previous experience in a similar role within 5 star luxury Hotels.
- Excellent attention to detail.
- Efficiency and time management skills.
What we offer
- Work Authorization.
- Competitive tax free salary, service charge, tips.
- End of service gratuity.
- Complimentary full board living accommodation in high quality staff housing.
- Vibrant fitness facilities including gym and swimming pool.
- Free transportation to and from work.
- Medical and life insurance.
- Paid annual leave.
- Paid home leave tickets.
- Social and sporting events.
- Learning & Development Programs.
- Career opportunities and international transfer.
Schedule & Hours
- 6 days per week over 48 working hours.
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