Finance & Insurance (F&I) Manager
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Key skills for this role
About the Role
Park Lane Motors seeks an experienced Finance & Insurance (F&I) Manager to lead finance and insurance operations at a high-volume automotive dealership in Dubai. The role involves managing banking relationships, optimizing funding processes, driving product penetration, and leading a team.
Key Skills for This Role
Responsibilities
- Manage and develop relationships with major UAE banking partners to support efficient finance approvals and funding processes
- Monitor and improve Contracts in Transit (CIT) performance through effective document management, funding follow up, and process control
- Oversee the preparation, submission, and tracking of vehicle finance applications to ensure timely funding and customer satisfaction
- Partner closely with Sales Management to deliver a structured and customer focused F&I process across all vehicle transactions
- Drive finance, insurance, warranty, service plan, and other approved value added product penetration targets
- Lead, coach, and develop F&I personnel to achieve departmental objectives and maintain high levels of performance
- Ensure all customer documentation, lender requirements, and compliance standards are maintained accurately and consistently
- Analyze departmental performance metrics and prepare reports relating to finance conversion, funding turnaround, product penetration, and profitability
- Identify process improvement opportunities to enhance efficiency, customer experience, and operational controls
- Support the evaluation and development of future finance related business opportunities and strategic partnerships
Requirements
- Bachelor's Degree in Finance, Business Administration, Accounting, or related discipline
- Minimum 5 years of experience in Automotive Finance & Insurance operations within a reputable dealership environment
- Proven experience managing dealership finance relationships with UAE banking institutions
- Strong understanding of vehicle finance products, insurance products, lender requirements, and dealership funding processes
- Demonstrated experience leading and developing F&I teams
- Advanced proficiency in Microsoft Excel, CRM platforms, and dealership management systems
- Strong knowledge of regulatory, compliance, and documentation requirements relating to automotive finance transactions
Full Job Posting
About Park Lane Motors
- Park Lane Motors is one of the UAE's fastest growing independent automotive dealerships, operating a high volume sales environment with over 220 vehicles in inventory and monthly sales exceeding 120 vehicles.
- Through strong relationships with leading UAE banking partners, we provide customers with competitive automotive finance solutions while maintaining a focus on operational excellence, customer experience, and sustainable growth.
- We are seeking an experienced Finance & Insurance (F&I) Manager to lead our finance and insurance operations and further strengthen our relationships across the UAE automotive finance sector.
Key Responsibilities
- Manage and develop relationships with major UAE banking partners to support efficient finance approvals and funding processes.
- Monitor and improve Contracts in Transit (CIT) performance through effective document management, funding follow up, and process control.
- Oversee the preparation, submission, and tracking of vehicle finance applications to ensure timely funding and customer satisfaction.
- Partner closely with Sales Management to deliver a structured and customer focused F&I process across all vehicle transactions.
- Drive finance, insurance, warranty, service plan, and other approved value added product penetration targets.
- Lead, coach, and develop F&I personnel to achieve departmental objectives and maintain high levels of performance.
- Ensure all customer documentation, lender requirements, and compliance standards are maintained accurately and consistently.
- Analyze departmental performance metrics and prepare reports relating to finance conversion, funding turnaround, product penetration, and profitability.
- Identify process improvement opportunities to enhance efficiency, customer experience, and operational controls.
- Support the evaluation and development of future finance related business opportunities and strategic partnerships.
Qualifications & Experience
- Bachelor's Degree in Finance, Business Administration, Accounting, or a related discipline.
- Minimum 5 years of experience in Automotive Finance & Insurance operations within a reputable dealership environment.
- Proven experience managing dealership finance relationships with UAE banking institutions.
- Strong understanding of vehicle finance products, insurance products, lender requirements, and dealership funding processes.
- Demonstrated experience leading and developing F&I teams.
- Advanced proficiency in Microsoft Excel, CRM platforms, and dealership management systems.
- Strong knowledge of regulatory, compliance, and documentation requirements relating to automotive finance transactions.
Personal Attributes
- Commercially driven with strong business acumen.
- Excellent relationship building and negotiation skills.
- Strong leadership and team development capabilities.
- Highly organized with exceptional attention to detail.
- Analytical and data driven approach to decision making.
- Ability to perform effectively in a fast paced, high volume environment.
- Professional, ethical, and committed to maintaining the highest standards of customer service and compliance.
What We Offer
- Opportunity to join one of Dubai's fastest growing automotive groups.
- Direct exposure to executive leadership and strategic business initiatives.
- High impact role with significant influence on dealership performance and customer experience.
- Collaborative and performance driven working environment.
- Competitive salary package and long term career growth opportunities.
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