Field Service Engineer - UAE Nationals Only
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Key skills for this role
About the Role
Honeywell is seeking a Commercial Fire Field Service Engineer to drive sales and market development for fire protection products. The role requires technical knowledge of fire safety products, UL/EN standards, and strong communication skills.
Key Skills for This Role
Responsibilities
- Maintain an in depth understanding of commercial fire protection products
- Conduct product demonstrations and workshops
- Provide technical expertise and support to clients during the sales process
- Conduct technical training sessions for clients and sales teams
- Efficient case reporting, creation, response, resolution, feedback/surveys
- Coordinate with offering, share alpha and beta feedback, prepare technical support and training plans
- Build and maintain strong relationships with customers
- Stay current with regulations, industry standards, and best practices in fire safety
- Work closely with pre sales, sales, offering, engineering and product development teams
- Establish and nurture relationships with potential and existing channel partners, end users
Requirements
- Bachelor’s degree in Electrical, Electronics or Mechanical Engineering, or a related field
- Experience through internship in sales engineering, technical support, or a related field, preferably working with Fire systems or similar technologies
- Strong analytical and problem solving abilities
- Familiarity with commercial fire safety regulations, systems, and product features
Full Job Posting
Job Description
- As a Commercial Fire Field Service Engineer, you will play a critical role in driving sales and market development for fire protection products aimed at commercial applications.
- This position requires strong technical knowledge of fire safety products, UL/EN standards for Fire systems, exceptional communication skills, and the ability to establish and maintain relationships with clients, contractors, and industry stakeholders.
Responsibilities
- Product Knowledge: Maintain an in depth understanding of commercial fire protection products, including fire alarms, suppression systems, and fire safety equipment.
- Product Demonstrations: Conduct product demonstrations and workshops, effectively communicating the benefits and features of building management systems.
- Technical Support: Provide technical expertise and support to clients during the sales process, ensuring appropriate application of FIRE products.
- Training and Support: Conduct technical training sessions for clients and sales teams on product features, installation, and regulations.
- In Service Issue Resolution: Efficient case reporting, creation, response, resolution, feedback/surveys.
- New Products Entry Into Service: Coordinate with offering, share alpha and beta feedback, prepare technical support and training plans.
- Customer Relationship Management: Build and maintain strong relationships with customers.
- Compliance Awareness: Stay current with regulations, industry standards, and best practices in fire safety.
- Collaboration: Work closely with pre sales, sales, offering, engineering and product development teams.
- Client Engagement: Establish and nurture relationships with potential and existing channel partners, end users.
Qualifications
- Education: Bachelor’s degree in Electrical, Electronics or Mechanical Engineering, or a related field.
- Experience: Experience through internship, in sales engineering, technical support, or a related field, preferably working with Fire systems or similar technologies would be an added advantage.
- Analytical Skills: Strong analytical and problem solving abilities to assess customer needs and recommend suitable products.
- Technical Aptitude: Familiarity with commercial fire safety regulations, systems, and product features.
Work Environment
- Primarily office based with frequent visits to customer sites for consultations, field supports and demonstrations.
- Some travel may be required to attend trade shows, conferences, or client meetings.
About Us
- Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition.
- We provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments.
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