Field Client Manager

About the Role

Responsibilities

• Develop and implement strategic account plans to achieve sales targets and expand business opportunities.
• Build and maintain enduring client relationships through regular communication and effective account management.
• Collaborate with internal teams to deliver products or services and address client concerns promptly.
• Identify and pursue upselling and cross-selling opportunities with existing clients.
• Analyze market trends and competitor activities to identify risks and opportunities within assigned accounts.
• Provide leadership and guidance to junior account management professionals.
• Locate, evaluate, and recruit systems integrators, value-added resellers, distributors, dealers, and retailers.
• Support partners with marketing, advertising, sales promotions, and training activities.

Requirements

• Proven track record managing large key accounts in a similar professional role.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic account plans to drive growth and achieve targets.
• Deep understanding of market dynamics, client needs, and account management industry trends.
• Capability to provide leadership and mentorship to junior account management professionals.
• Relevant background in business, marketing, or a related field.
• Solid grasp of financial principles and ability to analyze sales data and market trends.
• Proficiency in CRM software and other relevant tools.

Working Pattern

• Flexible hours allow employees to adjust working times during the day.

Compensation

• Primary location base pay range for Toronto is CAD 62,300 to CAD 104,000.
• Total target cash range for Ontario is CAD 91,400 to CAD 152,600.
• Pay mix between base and variable compensation varies based on the sales role.

About the Business