Female Customer service executive[ARABIC SPEAKER-PART TIME]
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Key skills for this role
About the Role
BankByChoice is seeking a part-time Customer Service Executive in Dubai. The role requires fluency in Arabic, a valid own visa, and experience in customer service or trade finance.
Key Skills for This Role
Responsibilities
- Handle customer inquiries professionally and provide excellent customer service.
- Assist customers with banking and trade finance related processes.
- Manage customer documentation and maintain accurate records.
- Coordinate with internal departments to ensure smooth operations.
- Resolve customer issues and provide timely follow up.
- Ensure compliance with company policies and procedures.
Requirements
- Fluent in Arabic
- Valid own visa
- 1 year of customer service or telesales experience
- Proficient in MS Office
- Knowledge of banking operations and documentation is an advantage
Full Job Posting
Overview
- We are looking for a Customer Service Executive to join our team on a part time basis in Dubai. The ideal candidate should have excellent customer service skills, be fluent in Arabic, and hold a valid own visa.
Job Responsibilities
- Handle customer inquiries professionally and provide excellent customer service.
- Assist customers with banking and trade finance related processes.
- Manage customer documentation and maintain accurate records.
- Coordinate with internal departments to ensure smooth operations.
- Resolve customer issues and provide timely follow up.
- Ensure compliance with company policies and procedures.
Requirements
- Fluent in Arabic
- Own visa is mandatory.
- Previous experience in Customer Service or Trade Finance/Banking is preferred.
- Strong communication and interpersonal skills.
- Proficient in MS Office.
- Good knowledge of banking operations and documentation is an advantage.
Pay
- AED 1,500.00 AED 2,000.00 per month
Application Questions
- Do you hold a valid own visa?
Experience and Language
- CUSTOMER SERVICE/TELESALES: 1 year (Required)
- ARABIC (Required)
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