Female Call Center Agent (Arabic Speaker)
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Key skills for this role
About the Role
K.S. Healthcare Services is hiring a Female Call Center Agent (Arabic Speaker) to manage inbound and outbound calls, assist customers/patients with inquiries and appointments.
Key Skills for This Role
Responsibilities
- Manage inbound and outbound calls professionally
- Assist customers/patients with inquiries, appointments, and service requests
- Provide accurate information and ensure positive customer experience
- Maintain call logs and follow internal procedures
Requirements
- Fluency in Arabic & English
- Previous healthcare or medical call centre experience preferred
- Strong communication and customer handling skills
- Ability to work in a dynamic, fast paced environment
- Must be based in Dubai or willing to relocate
- Sales: 2 years (Required)
- Clinic/Hospital/Healthcare: 2 years (Preferred)
Full Job Posting
Key Responsibilities
- Manage inbound and outbound calls professionally
- Assist customers/patients with inquiries, appointments, and service requests
- Provide accurate information and ensure positive customer experience
- Maintain call logs and follow internal procedures
Requirements
- Fluency in Arabic & English
- Previous healthcare or medical call centre experience preferred
- Strong communication and customer handling skills
- Ability to work in a dynamic, fast paced environment
- Must be based in Dubai or willing to relocate
Benefits
- Company Visa
- Medical Insurance
- 30 Days Paid Annual Leave
- Training Support
Experience
- Sales: 2 years (Required)
- Clinic/Hospital/Healthcare: 2 years (Preferred)
Language
- Fluent Arabic & English (Required)
Work Location
- In person
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