Female Arabic Receptionist
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Key skills for this role
About the Role
ONEA Clinic LLC is seeking a polished, welcoming Female Arabic Receptionist to be the face of their premium aesthetic medical centre. The role involves delivering luxury VIP customer service, managing front-desk operations, and coordinating patient appointments.
Key Skills for This Role
Responsibilities
- Greet patients and guests with a warm, professional, and upscale demeanor
- Handle incoming phone calls, WhatsApp inquiries, and emails to schedule, confirm, and reschedule patient appointments
- Manage patient check ins and check outs, open medical files, and coordinate with doctors, nurses, and therapists
- Process payments (cash, credit cards) accurately, issue invoices, and manage daily cash register closing
- Ensure reception and waiting areas are continuously immaculate and aligned with luxury clinic standards
Requirements
- Female Arabic speaker with fluent English
- Prior experience as a receptionist in an Aesthetic Medical Centre, Cosmetic Clinic, or Dermatology center
- Minimum 1 year of verifiable receptionist experience in the UAE
- Current resident of Dubai
- Excellent communication, multitasking, and telephone etiquette
- Proficient in clinic management/CRM software and MS Office
- Bachelor's degree
Full Job Posting
About the Role
- We are seeking a polished, welcoming, and highly organized Female Arabic Receptionist to be the face of our premium aesthetic medical centre.
- You will play a crucial role in delivering a luxury, VIP customer service experience, managing front desk operations, and ensuring a seamless flow of patient appointments.
Strict Dealbreakers
- You must have prior experience working as a receptionist strictly within an Aesthetic Medical Centre, Cosmetic Clinic, or Dermatology center.
- You must have a minimum of 1 year of verifiable receptionist experience within the UAE.
- You must currently live in Dubai.
Key Responsibilities
- Greet patients and guests with a warm, professional, and upscale demeanor as they enter the clinic.
- Handle incoming phone calls, WhatsApp inquiries, and emails to schedule, confirm, and reschedule patient appointments accurately.
- Manage patient check ins and check outs, open medical files, and coordinate smoothly with doctors, nurses, and therapists regarding daily schedules.
- Process payments (cash, credit cards) accurately, issue invoices, and manage the daily cash register closing.
- Ensure the reception and waiting areas are continuously immaculate, pristine, and aligned with luxury clinic standards.
Requirements & Qualifications
- Female Arabic speaker with fluent English (spoken and written).
- Proven working background in a dedicated Aesthetic or Cosmetic Clinic.
- Minimum 1+ years of face to face customer service or receptionist experience in the UAE.
- Current resident of Dubai.
- Excellent communication, multitasking, and telephone etiquette.
- Highly presentable with a polished, professional appearance.
- Proficient in using clinic management/CRM software and MS Office.
Pay
- AED 3,000.00 AED 4,000.00 per month
Job Type
- Full time
Work Location
- In person
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