F&B Supervisor
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Key skills for this role
Role Overview
The Food and Beverage Supervisor is responsible for service standards, subordinate development, smooth outlet operations, and professional guest service.
The supervisor reports hazards, risks, accidents, operational problems, and other issues to management.
Key Skills for This Role
Full Job Posting
Role Overview
The Food and Beverage Supervisor is responsible for service standards, subordinate development, smooth outlet operations, and professional guest service.
The supervisor reports hazards, risks, accidents, operational problems, and other issues to management.
Responsibilities
- Increase sales and reduce wastage through recommendations to the Manager.
- Maintain knowledge of wines, beverages, and the restaurant wine list.
- Organize restaurant service and keep the outlet clean.
- Maintain grooming and uniform standards for the supervisor and subordinates.
- Ensure service procedures, dish presentation, and safety standards are followed.
- Handle guest complaints and communicate maintenance or team issues to the Restaurant Manager.
- Attend briefings, meetings, cross-training, and requested departmental training.
- Manage schedule, leave, and sickness notifications for the supervisor and subordinates.
- Assist with other duties, departments, or outlets when requested by the Restaurant Manager.
Benefits
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Learning programs through Accor Academies.
- Opportunities to develop talent within the property and across the company.
- Opportunities to contribute through corporate social responsibility activities.
Requirements
- Good knowledge of wines and beverages, including the restaurant wine list.
- Familiarity with established service standards, procedures, and dish presentation.
- Ability to supervise and support subordinate staff, including preparing them for promotion.
- Ability to communicate clearly with the Restaurant Manager and department leadership.
- Ability to handle guest complaints and respond to operational problems.
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