F&B Service Expert (Banquet Captain)
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Key skills for this role
About the Role
Westin Hotels & Resorts is hiring a Banquet Captain to lead banquet service in Doha. The role involves supervising staff, setting up banquet areas, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Ensure staff is working together as a team
- Inspect grooming and attire of staff and rectify any deficiencies
- Communicate with guests, other employees, or departments to ensure guest needs are met
- Respond to and try to fulfill any special banquet event arrangements
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
- Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements and company standards
- Document pertinent information in appropriate department logbook
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
Full Job Posting
Job Overview
- Job Number: 26008536
- Job Category: Food and Beverage & Culinary
- Location: Salwa Road, Doha, Qatar
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Position Summary
- Ensure staff is working together as a team.
- Inspect grooming and attire of staff and rectify any deficiencies.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Respond to and try to fulfill any special banquet event arrangements.
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
- Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements and company standards.
- Document pertinent information in appropriate department logbook.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
About Westin
- At Westin, we are committed to empowering guests to regain control and enhance their well being when they need it most while traveling.
- We want our associates to embrace their own well being practices both on and off property.
- You are the ideal Westin candidate if you are passionate, active, optimistic, and adventurous.
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