F&B Operations Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marriott International seeks an experienced F&B Operations Manager to oversee all food and beverage operations at Palm West Beach, Dubai. The role manages culinary, restaurant, beverage, and room service, ensuring guest and employee satisfaction while meeting financial goals.
Key Skills for This Role
Responsibilities
- Develop and manage all financial, employee engagement, and guest satisfaction plans for Food and Beverage departments
- Maintain a positive cost management index for kitchen and restaurant operations
- Supervise and manage employees, overseeing day to day operations
- Oversee all culinary, restaurant, beverage, and room service operations
- Provide excellent customer service and respond to guest concerns
- Conduct performance reviews and identify developmental needs of team members
- Comply with corporate accounting procedures
Requirements
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related professional area
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, or related professional area
- Knowledge of food and beverage laws and regulations
- Experience developing and managing budgets
- Leadership and team management skills
Full Job Posting
Job Summary
- Position responsible for all food and beverage operations including culinary, restaurant, beverage, and room service. Oversees guest and employee satisfaction, maintaining standards and meeting financial goals. Develops and implements business plan for food and beverage.
Candidate Profile Education and Experience
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related professional area.
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, or related professional area.
Core Work Activities Developing and Maintaining Budgets
- Develops and manages all financial, employee engagement and guest satisfaction plans for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
Leading Food and Beverage Team
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees; manages all day to day operations.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates a property environment emphasizing motivation, empowerment, teamwork, and continuous improvement.
- Provides excellent customer service to employees and responds to concerns.
- Provides coaching and counseling to team members.
- Monitors and maintains employee productivity.
- Develops goals and plans to prioritize work.
- Sets clear expectations and verifies appropriate rewards.
Ensuring Exceptional Customer Service
- Provides excellent customer service.
- Responds quickly to guest concerns.
- Understands brand's service culture.
- Drives alignment to service culture.
- Sets service expectations for guests.
- Takes ownership of guest complaints.
- Verifies banquet functions exceed expectations.
- Provides above and beyond service.
- Improves service through coaching.
- Serves as a role model.
- Manages day to day operations and quality.
Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates.
- Conducts performance reviews.
- Promotes Fair Treatment and Open Door policies.
- Identifies developmental needs and coaches others.
- Develops training programs.
- Develops action plans based on engagement and satisfaction results.
Additional Responsibilities
- Complies with corporate accounting procedures.
- Communicates information via various channels.
- Analyzes information to solve problems.
- Drives effective departmental communication through logs and meetings.
About Marriott International
- Marriott International is an equal opportunity employer.
- Marriott Hotels strive to elevate hospitality.
- JW Marriott is part of Marriott International's luxury portfolio.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marriott International
Hotel Cleanliness Expert
Dubai, UAE
Additional Information Job Number 26085924 Job Category Housekeeping & Laundry Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Located Remote
Clerk-Reservations
Saudi Arabia, KSA
Marriott International is hiring a Reservations Clerk to process reservation requests, changes, and cancellations. The role involves identifying guest needs, verifying availability, and maximizing revenue through sales t
Front Office Supervisor
Saudi Arabia, KSA
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest...
Telephone Sales Agent - InRoom Dining
Riyadh, KSA
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the ori...
Mgr-Front Desk
Saudi Arabia, KSA
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchbo...
Hotel Cleanliness Supervisor
Riyadh, KSA
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determi...
AsstMgr-Front Office I
Saudi Arabia, KSA
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchbo...
Executive Sous Chef
, UAE
Marriott International seeks an Executive Sous Chef to lead kitchen operations at a property in Dubai. The role involves assisting in managing all food-related functions, ensuring high-quality product consistency, and ma
Hotel Cleanliness Expert
Dubai, UAE
Clerk-Reservations
Saudi Arabia, KSA
Front Office Supervisor
Saudi Arabia, KSA
Telephone Sales Agent - InRoom Dining
Riyadh, KSA
Mgr-Front Desk
Saudi Arabia, KSA
Hotel Cleanliness Supervisor
Riyadh, KSA
AsstMgr-Front Office I
Saudi Arabia, KSA
Executive Sous Chef
, UAE