F&B Development Officer | Product Development & Design

General Information

Qatar-Doha

Description

• At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design.
• From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.
• If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry.
• Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences!**About the Role**
• As an **F&B Development Officer** within Qatar Airways Catering Services, you will play a key role in shaping our culinary and beverage offerings across the network.
• You will work closely with product managers, suppliers, procurement teams, and cross‑functional stakeholders to ensure all F&B products are competitively sourced, operationally fit, and aligned with our high standards of quality, safety, and sustainability.
• In this role, you will support end‑to‑end F&B product development from tendering and supplier governance to product testing, performance tracking, and launch execution.
• Your work will directly influence the passenger dining experience, ensuring our products meet Qatar Airways’ premium expectations while reflecting market trends and brand objectives.
• You will contribute to an efficient and customer‑centric F&B ecosystem by coordinating product sourcing, onboarding new suppliers, managing contracts, and driving continuous improvements across our operations.
• As part of your role, your responsibilities will be inclusive of, but not limited to the following:* Monitor and track F&B product supply contracts, ensuring timely tender execution and alignment with procurement requirements.
• Prepare tender documentation through market research, trend analysis, and stakeholder collaboration.
• Coordinate tender releases with Procurement and provide clarification to suppliers to ensure accurate proposals.
• Conduct technical evaluations of product samples in accordance with procurement governance and standards.
• Support new supplier onboarding and monitor ongoing performance through sample assessments and compliance checks.
• Liaise with suppliers and product consultants to gather product specifications for digital and physical menu updates
• Participate in product development activities including tests, trials, and providing user feedback for decision-making.
• Coordinate product launches and ensure stakeholders are informed and operationally prepared ahead of rollouts.
• Monitor in‑use product performance using voyage reports and stakeholder feedback, proposing corrective actions.
• Work with internal teams and external caterers/warehouses to support operational consistency and service quality.
• Perform other department duties related to this position as directed by the Head of the Department.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.

About You

• To be successful in this role, you will bring the following:* High School/Vocational Diploma/Bachelor's degree with minimum 4 years of job‑related experience, OR
• Qualification in Hospitality Management or equivalent.
• Experience in aviation, airline catering, or large‑scale F&B operations.
• Certifications in Food Safety, HACCP, ISO, WSET are an advantage.
• Knowledge of airline catering inventory management processes.
• Strong analytical and problem‑solving skills and ability to conduct market research and analyze F&B trends.
• Proficiency in MS Office applications and experience using stock control systems such as Oracle.
• Excellent communication, stakeholder management, and cross‑functional collaboration skills.
• Strong attention to detail and commitment to quality, safety, and governance standards.
• Ability to work in a fast‑paced operational environment with multiple priorities.

About Qatar Airways Group