Expression of Interest: Enterprise CRM Application Administrator / Developer (Salesforce)
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Key skills for this role
Role Overview
Expression of interest for future CRM Application Administrator / Developer opportunities supporting the evolution of Algonquin College's Salesforce platform.
The role combines Salesforce development, administration, business analysis, solution architecture, stakeholder engagement, and operational support.
The position is described as a senior, hands-on role reporting to the Manager, Enterprise Solutions Salesforce.
Key Skills for This Role
Full Job Posting
Role Overview
Expression of interest for future CRM Application Administrator / Developer opportunities supporting the evolution of Algonquin College's Salesforce platform.
The role combines Salesforce development, administration, business analysis, solution architecture, stakeholder engagement, and operational support.
The position is described as a senior, hands-on role reporting to the Manager, Enterprise Solutions Salesforce.
Salesforce Development and Delivery
- Design, develop, and implement scalable Salesforce solutions aligned with institutional objectives.
- Develop and maintain Apex code, Lightning Web Components, integrations, Flows, and automation solutions.
- Participate in requirements gathering, design, development, testing, implementation, and support.
- Contribute to system enhancements and modernization initiatives.
Analysis and Administration
- Partner with academic and administrative stakeholders to understand business needs.
- Facilitate requirements gathering and process analysis activities.
- Translate business requirements into technical designs and scalable solutions.
- Configure and maintain Salesforce Education Cloud, including security, permissions, data, reporting, and users.
Governance and Quality
- Contribute to Salesforce governance, solution standards, and architectural best practices.
- Support delivery through the College's Copado-managed DevOps and release management framework.
- Participate in code reviews, testing, quality assurance, and deployment planning.
- Maintain technical documentation, design specifications, and development standards.
Data and Stakeholder Support
- Support integrations between Salesforce and enterprise applications.
- Develop reports and dashboards and promote data quality, integrity, and governance.
- Provide technical guidance to clients, project teams, and College leadership.
- Support end users and delegated administrators through training and advisory services.
Candidate Profile
- Significant experience in Salesforce development, administration, business analysis, or related disciplines.
- Experience with complex enterprise Salesforce environments and Salesforce Education Cloud.
- Strong knowledge of Apex, Lightning Web Components, Flow automation, integrations, data management, and platform capabilities.
- Ability to translate business requirements into effective technical solutions and communicate complex concepts to diverse stakeholders.
- Experience with governance, release management, quality assurance, platform optimization, and continuous improvement.
Preferred Qualifications
- Salesforce Administrator and Platform Developer I certifications are highly valued.
- Either Platform Developer II or JavaScript Developer I certification is highly valued.
- A diploma or degree in Business, Computer Science, Information Technology, or a related field is preferred; equivalent combinations may be considered.
Workplace and Schedule
- Future opportunities in this area are expected to follow a hybrid work model requiring attendance on campus a minimum of two days per week.
- The listed schedule is 36.25 hours per week.
Compensation
- The listed salary range is CAD 47.13 to CAD 54.48 per hour.
- The posting identifies the position type as Full-Time Support.
Expression of Interest
- Applicants are invited to submit a current résumé, statement of interest, and summary of Salesforce certifications and technical specializations.
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