Export Specialist
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Key skills for this role
About the Role
SADAFCO seeks an Export Specialist to support export business growth by managing distributor relationships, coordinating sales activities, and ensuring smooth execution of commercial and operational processes.
Key Skills for This Role
Responsibilities
- Support achievement of export sales targets through effective management of existing customers and identification of new business opportunities.
- Assist in developing volume and value growth plans for existing distributors and support market expansion initiatives.
- Coordinate with distributors and customers to ensure timely execution of business plans, promotions, and sales activities.
- Contribute to preparation of sales forecasts and demand plans for assigned export markets.
- Maintain strong working relationships with distributors, importers, and customers.
- Handle customer inquiries, commercial follow ups, and operational issues in coordination with internal departments.
- Monitor distributor performance and market activities and provide regular feedback to management.
- Coordinate with Supply Chain, Logistics, and Manufacturing teams for timely product availability and shipment planning.
- Ensure export documentation and shipping processes comply with company policies and international trade requirements.
- Coordinate with Finance to ensure compliance with credit terms, payment follow up, and account reconciliation.
- Prepare and maintain accurate sales reports, shipment updates, forecast tracking, and market performance analysis.
- Support participation in trade shows, exhibitions, and customer visits.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Commerce, or related field
- 2 4 years of relevant experience in Commercial, Export, or FMCG distribution
- Experience in export operations, distributor management, and international trade practices
- Proficient in MS Office applications
- Fluent in English and Arabic
Full Job Posting
Purpose of the job
- To support the growth and development of the export business across assigned markets by managing relationships with distributors and customers, coordinating export sales activities, and ensuring smooth execution of commercial and operational processes in alignment with company policies and business
Key Accountabilities
- Support the achievement of export sales targets in assigned markets through effective management of existing customers and identification of new business opportunities.
- Assist in developing volume and value growth plans for existing distributors and support market expansion initiatives in new export territories.
- Coordinate with distributors and customers to ensure timely execution of agreed business plans, promotions, and sales activities.
- Contribute to the preparation of sales forecasts and demand plans for assigned export markets.
- Maintain strong working relationships with distributors, importers, and customers to ensure high service levels and customer satisfaction.
- Handle customer inquiries, commercial follow ups, and operational issues in coordination with relevant internal departments.
- Monitor distributor performance and market activities and provide regular feedback and market insights to management.
- Support the implementation of corrective actions to address customer or market related challenges.
- Coordinate with Supply Chain, Logistics, and Manufacturing teams to ensure timely product availability, shipment planning, and smooth execution of export orders.
- Ensure export documentation and shipping processes are completed accurately and in compliance with company policies and international trade requirements.
- Work closely with Quality and Supply Chain teams to minimize customer complaints, returns, and delivery issues.
- Coordinate internally to ensure products are shipped to the correct markets and in line with distribution policies.
Job Requirements
- Educational level: Bachelor’s degree in Business Administration, Marketing, Commerce, or related field
- 2 4 years of relevant experience in Commercial, Export, or FMCG distribution
- Experience in export operations, distributor management, and international trade practices
- Proficient in MS Office applications
- Languages: Fluent in English and Arabic
Job Competencies
- Strong strategic, commercial, and analytical mindset
- Effective cross functional collaboration and stakeholder management skills
- Strong negotiation, communication, and presentation skills
- Proficient in MS Office and digital reporting tools
- Good understanding of export markets and international trade practices
- Agile, proactive, and able to manage multiple priorities under pressure
- High level of integrity, accountability, and compliance awareness
- Customer focused with strong relationship management skills
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