Executive Director - Clients & Growth
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Key skills for this role
About the Role
Lead client engagement and growth strategies, ensuring sustainable revenue and strong relationships while fostering a high-performing, client-focused culture.
Key Skills for This Role
Responsibilities
- Lead senior client engagement across priority accounts
- Develop and execute growth strategies aligned with regional and global priorities
- Manage pipeline, forecasting, and performance tracking
- Provide leadership during complex negotiations and high value pursuits
- Foster a client focused, high performing culture across teams
Requirements
- Senior leadership experience in client engagement and growth strategy
- Experience in managing key accounts and strategic pursuits
- Ability to translate strategic priorities into actionable growth plans
- Strong commercial and financial acumen
Full Job Posting
Role Overview
- The Executive Director Clients & Growth will provide senior leadership for WSP's client agenda across the Middle East, focusing on deepening client relationships and strengthening client engagement.
- This role will help develop a Strategic Pursuit team for winning major projects and ensure prospects follow ME governance.
Client & Key Account Leadership
- Lead senior client engagement across priority accounts, ensuring clear relationship ownership and proactive engagement plans.
- Act as executive sponsor for select priority clients, supporting long term relationship development and account growth.
- Translate Board, regional, and global strategic priorities into actionable growth strategies.
- Be the primary point of contact for the Global Client Programme (GCP).
- Identify emerging market trends, client needs, and sector developments.
Client Engagement & Opportunity Development
- Provide regular updates to regional leadership on growth performance and market positioning.
- Support senior decision making on market opportunities and strategic partnerships.
- Represent the region in senior leadership discussions and client meetings.
- Ensure growth plans align with governance requirements and commercial priorities.
Project & Technical Connectivity
- Partner with technical and project leaders to ensure client commitments are supported by robust delivery.
- Help teams translate client priorities into clear scopes and responsive solutions.
P&L, Operations & Governance
- Drive sustainable revenue growth and profitable business performance.
- Support pipeline management, forecasting, and performance tracking.
- Establish clear performance measures for client growth and opportunity conversion.
- Ensure growth opportunities are commercially sound and aligned with risk appetite.
- Work with Finance and Commercial to monitor pipeline strength and profitability.
- Provide leadership during complex negotiations and high value strategic pursuits.
Organisation, People and Culture
- Provide inspirational leadership to diverse teams, fostering a high performing, client focused culture.
- Build leadership capability through talent development and succession planning.
- Foster a culture of collaboration, inclusion, and technical excellence.
- Encourage cross business line and cross geography collaboration.
- Champion WSP's values and commitment to ethical leadership.
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