Events Coordinator
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Key skills for this role
About the Role
Accor seeks an enthusiastic Events Coordinator to plan and execute memorable events at Novotel & Adagio Dubai Al Barsha. The role requires 2+ years of events coordination experience, strong organizational skills, and fluency in English.
Key Skills for This Role
Responsibilities
- Respond promptly to client and vendor inquiries via phone and email
- Plan and coordinate events from conception to completion, managing all logistical details
- Conduct site inspections and requirements meetings with clients
- Prepare comprehensive event proposals, contracts, and detailed event orders
- Manage event budgets effectively, negotiate with vendors and suppliers
- Communicate event details and specifications to all operational departments
- Maintain detailed client files and event documentation
- Greet clients upon arrival and maintain a supportive presence throughout events
- Gather client feedback during and after events through questionnaires and follow up calls
- Resolve client disputes and complaints professionally and promptly
- Manage event accounting procedures, including invoice reconciliation and payment tracking
- Attend pre event meetings and participate in team briefings
Requirements
- Minimum 2 years of professional experience in events coordination, hospitality, or related field
- Proven track record of successfully planning and executing events of varying sizes and complexity
- Experience managing client relationships and maintaining high satisfaction levels
- High school diploma or equivalent; associate's or bachelor's degree in hospitality, business, or events management preferred
- Fluent in English (written and verbal)
- Proficiency in a second language, particularly Arabic, is highly desirable
- Exceptional organizational and time management abilities
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Demonstrated problem solving and crisis management capabilities
- Customer focused approach with genuine enthusiasm for delivering exceptional service experiences
- Meticulous attention to detail and commitment to accuracy
- Ability to work effectively under pressure and meet tight deadlines
Full Job Posting
Company Description
- Accor is a worldwide leader in hospitality, offering a diverse range of brands and opportunities for growth.
- The role is based at Novotel & Adagio Dubai Al Barsha Cluster, United Arab Emirates.
Job Description
- Respond promptly to client and vendor inquiries via phone and email within established timeframes.
- Plan and coordinate events from conception to completion, managing all logistical details including venue setup, catering, audio visual requirements, and guest accommodations.
- Conduct site inspections and requirements meetings with clients, presenting venue capabilities and customizing solutions.
- Prepare comprehensive event proposals, contracts, and detailed event orders.
- Manage event budgets effectively, negotiate with vendors and suppliers, and track expenses.
- Communicate event details and specifications to all operational departments in a timely manner.
- Maintain detailed client files and event documentation for quick reference and future business opportunities.
- Greet clients upon arrival and maintain a supportive presence throughout their events.
- Gather client feedback during and after events through questionnaires and follow up calls.
- Resolve client disputes and complaints professionally and promptly.
- Manage event accounting procedures, including invoice reconciliation, payment tracking, and financial reporting.
- Attend pre event meetings and participate in team briefings.
Qualifications
- Exceptional organizational and time management abilities with proven capacity to juggle multiple events simultaneously.
- Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Demonstrated problem solving and crisis management capabilities with a resilient, solution oriented mindset.
- Customer focused approach with genuine enthusiasm for delivering exceptional service experiences.
- Meticulous attention to detail and commitment to accuracy in all event planning and documentation.
- Ability to work effectively under pressure and meet tight deadlines without compromising quality.
- Strong interpersonal and collaborative skills with a team oriented approach.
- Budget management and financial acumen with experience tracking expenses and optimizing costs.
- Vendor and supplier management experience with strong negotiation skills.
- Proficiency with event management systems and databases.
- Multitasking capability with flexibility to adapt to changing priorities and requirements.
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