Events Co-ordinator

To assist with the smooth running of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.

A blended role of operational and officed based work. You will work closely with our Conference and Banqueting Manager to help manage and ensure the smooth running of all events.

To ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.

To communicate to relevant Managers full details of business for the following week and all client requirements. To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.

To liaise with customers face-to-face, via email, telephone and through website enquiries.

Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable

To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.

To assist in creating reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.

To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

Any other duties as required by management

We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.