ERP Administrator-Xpedeon Software Preferred (Remote)

Job Summary

Responsibilities

• **System management and maintenance:**
• + Perform regular system maintenance, including applying updates, patches, and security configurations to ensure optimal performance.
• + Manage user access, roles, and permissions within the ERP system to maintain data security and control.
• + Monitor system performance and troubleshoot issues related to hardware, software, or user access in a timely manner.
• **Support and training:**
• + Provide first and second-line support to all end-users, addressing technical and functional questions related to the ERP system.
• + Develop and deliver training sessions and documentation to ensure effective user adoption and understanding of the system's functionalities.
• + Act as the primary point of contact for all system-related matters within the organization.
• **Configuration and process improvement:**
• + Collaborate with key stakeholders across project management, finance, and procurement to identify business needs and translate them into ERP solutions.
• + Assist in customizing and configuring ERP modules to optimize and standardize business processes, from project bidding to accounting.
• + Support the implementation and integration of new modules or system enhancements.
• **Data integrity and reporting:**
• + Oversee data control and integrity by creating and running regular reports and audits.
• + Assist in creating, modifying, and maintaining dashboards and reports to provide leadership with key business insights on project status, finances, and resource usage.
• + Ensure all data related to projects, materials, equipment, and workforce is accurate and up-to-date.
• **Vendor management:**
• + Serve as the main point of contact for the ERP software vendor, managing support tickets and tracking the status of system changes and upgrades.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience as an ERP Administrator, with a minimum of [2-5] years in a construction environment.
• Strong understanding of construction-specific business processes, including project management, estimation, accounting, and supply chain logistics.
• In-depth knowledge of construction-centric ERP systems, such as [Specific systems like Xpedeon].
• Finance knowledge is preferrer
• Proficiency in SQL or other database management tools.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
• Project management skills with the ability to manage timelines and resources effectively.

Preferred Qualifications

• Relevant ERP or project management certifications (e.g., PMP).
• Experience with ERP system integration and data migration.
• Familiarity with reporting tools such as Power BI or Tableau.