Enterprise Applications Manager

Own the design and deployment of integrations between Salesforce and enterprise applications (Credit Platform, Data Platform, Entity Management, Onboarding) using Workato or similar iPaaS platforms

Design integration patterns that ensure data consistency, real-time synchronization, and proper error handling across systems; establish integration best practices and reusable patterns for the team

Define Requirements for API connections between Salesforce and internal applications; understand REST/SOAP APIs, authentication methods (OAuth, API keys), and webhook architectures

Gather requirements for complex Workato recipes including conditional logic, data transformations, lookup tables, error handling, and batch processing; optimize recipes for performance and reliability

Implement monitoring, logging, and alerting for all integrations; proactively identify and resolve integration failures, performance issues, and data quality problems

Act as technical product owner for enterprise application initiatives; gather requirements from GTM stakeholders, translate business needs into technical specifications, and prioritize feature requests

Create detailed technical documentation including integration architecture diagrams, data flow maps, API specifications, and user guides for enterprise applications

Conduct user acceptance testing (UAT) coordination; develop test plans, manage UAT execution with business users, track defects, and ensure successful production deployment

Build product roadmaps for enterprise applications in collaboration with stakeholders; balance technical debt, new feature requests, and operational maintenance needs

Create Salesforce product roadmap to support enterprise application integrations, including custom objects, fields, validation rules, process builders, flows, and permission sets

Manage complex Salesforce data models spanning multiple custom objects and relationships; ensure data integrity and optimize for reporting and integration performance

Create and maintain Salesforce reports, dashboards, and list views to provide visibility into enterprise application data and integration health for stakeholders

Collaborate with Salesforce Administrators to ensure alignment on data governance, security model, and platform best practices across all enterprise integrations

Establish and enforce data governance standards for enterprise applications including data dictionaries, field definitions, validation rules, and master data management policies

Own data quality for all enterprise application integrations; implement automated data validation, cleansing routines, and exception handling to ensure data accuracy

Qualifications

Systems thinker with ability to understand complex technical architectures and how systems interact across the enterprise technology stack

Collaborative mindset with experience working cross-functionally across Engineering, Product, Operations, and GTM teams to deliver shared outcomes

Self-starter with strong ownership mentality; able to take ambiguous requirements and deliver complete solutions with minimal supervision

Excellent problem-solving and troubleshooting skills; able to diagnose integration failures, data issues, and performance problems methodically

Strong communication skills with ability to explain technical concepts to non-technical stakeholders and influence decision-making at all levels

Exceptional attention to detail and commitment to data quality, security best practices, and technical documentation

Adaptable and comfortable with ambiguity; able to thrive in fast-paced environments where priorities shift and requirements evolve

Product mindset with focus on user experience, scalability, and long-term maintainability of technical solutions

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $130,000.00 - $180,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

Health insurance (medical, dental, vision)

Retirement savings plan

Paid time off, holidays, and parental leave

Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.