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Engineer, Product Applications
KLA Corporation
Chennai, IND
Full-time
Mid
Discovered 1 weeks ago
Free
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Responsibilities:
- Customer support: Product value demonstration during beta testing, Head-to-Heads (H2H) and tools in the ramp phase, thereby enabling product penetration/adoption at world-wide customers. This includes-investigating semiconductor manufacturing yield issues and providing inspection solutions; creating & sharing product value statements and use-cases with engineering, marketing and sales groups; training customers and other applications engineers.
- Product Demonstration: Provide specific product demonstrations on all aspects of highly complex products to customers and assess potential applications to meet customer needs
- Product Characterization: Work on test plan development and execute detailed characterization of the tool/algorithm performance and provides clear feedback to the Engineering teams for product improvement, especially during Alpha/Beta tests.
- Problem Diagnosis/Troubleshooting: Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
- Customer Relationship: Interacts with customers to educate and coordinate activities. Good working knowledge of customer use case and is expected to understand customer needs and improve customer relations.
- Training: Conduct customer product demonstrations and technical training including on-site training of Field Applications Engineers and end users.
- Documentation: Document all test results and lessons learned in BKMs (Best Known Methods), training documents, Demo reports, or, Alpha/Beta test reports and transfer product knowledge to Field Applications teams.
- Presentation/Communication Skills: Generate demo and test reports and strong presentation skills for internal and customer review.
Requirements:
- We are looking for high energy, self-driven and motivated engineers who are interested in working in High Tech. The semiconductor space is a fast paced, high stress environment that gives applications engineers a lot of autonomy to work and drive projects on their own. Ideal candidates appreciate the opportunity to have high levels of accountability, working well with limited supervision and thrive in a work environment where they can drive projects on their own.
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