Engagement Manager - Prototyping AI and Customer Engineering, PACE EMEA
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Key skills for this role
Role Overview
Lead prototyping customer engagements for AWS PACE across Saudi Arabia and the wider GCC.
Help enterprises turn ambitious ideas involving generative AI, agentic systems, and cloud-native architectures into working AWS prototypes.
Act as the customer-facing opportunity leader while partnering with Prototyping Architects on hands-on engagements.
Key Skills for This Role
Full Job Posting
Role overview
Lead prototyping customer engagements for AWS PACE across Saudi Arabia and the wider GCC.
Help enterprises turn ambitious ideas involving generative AI, agentic systems, and cloud-native architectures into working AWS prototypes.
Act as the customer-facing opportunity leader while partnering with Prototyping Architects on hands-on engagements.
Key job responsibilities
- Build and pilot a pipeline of innovation opportunities with account teams, specialists, and partners.
- Qualify opportunities based on business outcomes, customer commitment, and a path to production.
- Define time-boxed prototypes with clear success criteria and customer outcomes.
- Coordinate customer developers, AWS architects, and partners from kickoff through close.
- Advise senior leaders and help them make confident technology investment decisions.
- Scale successful approaches across the PACE community and share customer insights with AWS service teams.
Basic qualifications
- At least 3 years of technical product or program management experience.
- At least 2 years of software development experience.
- At least 3 years of project management experience covering scope, schedule, budget, quality, risk, and critical path management.
- Experience managing cross-functional programs, building processes, and coordinating release schedules.
Preferred qualifications
- At least 3 years of experience working directly with engineering teams.
A day in the life
Support a customer engineering team developing a generative AI prototype.
Scope a new engagement with an enterprise exploring agentic AI.
Review the pipeline, update qualifications, and plan resourcing with a Prototyping Architect.
Discuss prototype results and the path to production with a customer CTO.
Document repeatable patterns for use by the wider PACE team.
About PACE
PACE is AWS's hands-on customer innovation team, building prototypes that de-risk transformation and accelerate adoption.
Engagement Managers shape opportunities while Prototyping Architects shape the technology and deliver solutions together.
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