Emiratization Service Advisor | Al-Futtaim Motors | Toyota Umm Al Qwain
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Key skills for this role
About the Role
Al-Futtaim Automotive is looking for an Emiratization Service Advisor for Toyota Umm Al Qwain. The role involves providing full support to customers visiting the service center, being the first point of contact, and ensuring a warm welcome and professional service.
Key Skills for This Role
Responsibilities
- Provide full support to all customers visiting the service center
- Be the first point of contact to welcome and identify customers’ needs
- Ensure customers are given the Worlds Warmest Welcome when entering the branch
- Ensure all customers with appointments are directed to correct executive
- Ensure all customers receive a warm send off on exiting the branch
Requirements
- High school diploma
- Able to communicate effectively
- Customer service experience will be an added advantage
- Good knowledge in MS Office especially MS Excel
- Emiratization with family book
- Highly motivated and passionate about cars
Full Job Posting
Overview Of The Role
- We are looking for an Emiratization Service Advisor with fluent English speaking skills with some experience in customer service for the role.
- This is a full time permanent role located in Toyota Umm Al Qwain.
What You Will Do
- To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers’ needs.
- Ensure customers are given the Worlds Warmest Welcome when entering the branch.
- Responsible to ensure all customers with appointments are directed to correct executive.
- Ensure all customers receive a warm send off on exiting the branch.
Required Skills To Be Successful
- Able to communicate effectively.
- Customer service experience will be an added advantage.
- Good knowledge in MS Office especially MS Excel.
- Emiratization with family book.
What Equips You For The Role
- High school Diploma.
- Able to communicate effectively with strong customer service, analytical and communication skills.
- Highly motivated and passionate about cars.
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