E-Commerce Logistics Executive – Perfumes
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Key skills for this role
About the Role
My Perfume Factory LLC is seeking an E-Commerce Logistics Executive to manage logistics and fulfillment for online perfume sales. The role involves order processing, courier coordination, inventory tracking, and ensuring safe deliveries.
Key Skills for This Role
Responsibilities
- Process online orders from e commerce platforms (e.g., Shopify, Amazon, Noon)
- Ensure products are packed securely, adhering to perfume packaging and safety standards
- Coordinate with warehouse teams for timely order dispatch and track delivery performance
- Liaise with courier partners for delivery optimization, return reconciliations, and invoice adjustments
- Maintain real time inventory across multiple online platforms
- Handle return logistics and coordinate quality checks for returned perfumes
- Prepare regular reports on order volumes, courier performance, returns, and delivery timelines
Requirements
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
- 1–3 years of experience in e commerce logistics (preferably in cosmetics, perfumes, or FMCG)
- Strong knowledge of logistics platforms (Aramex, DHL, FedEx etc.)
- Excellent Excel, data management and reporting skills
- Understanding of perfume handling, storage, and packaging requirements
Full Job Posting
Job Summary
- The E Commerce Logistics Executive – Perfumes will manage all logistics and fulfillment operations for online perfume sales. This includes overseeing order processing, packaging, courier coordination, inventory tracking, and ensuring safe, timely deliveries to customers / affiliate partners/ markete
Key Responsibilities
- Process online orders from e commerce platforms (e.g., Shopify, Amazon, Noon other e commerce affiliates)
- Ensure products are packed securely, adhering to perfume packaging and safety standards
- Knowledge of DG shipping Guidelines
- Coordinate with warehouse teams for timely order dispatch and track delivery performance
- Manage daily pick up schedules with courier partners
- Liaise with courier partners (e.g., Aramex, DHL, SPX) for delivery optimization, return reconciliations, invoice adjustments
- Monitor fragile shipment handling and ensure compliance with liquid transport regulations
- Resolve delays, damages, or lost shipment issues promptly
- Maintain service level agreements (SLAs) and track logistics costs
- Maintain real time inventory across multiple online platforms
- Coordinate with the warehouse for stock replenishment and SKU management
- Assist in cycle counts and periodic stock audits to minimize discrepancies
Returns & Replacements
- Handle return logistics and coordinate quality checks for returned perfumes
- Ensure proper handling and restocking of sealed, undamaged items
- Analyze reasons for returns and suggest process improvements
Customer Satisfaction
- Customer outreach & management
- Customer Communication
- Customer Satisfaction surveys
Invoice, Data, Reporting & Optimization
- Vet Invoices through reconciliation with month reports – fulfilment/ returns/ lost or misplaced
- Prepare regular reports on order volumes, courier performance, returns, and delivery timelines
- Identify opportunities to reduce shipping costs and improve delivery efficiency
- Support management with data driven insights to enhance logistics performance
- Analysis of costs/ shipping / optimisation
Qualifications & Skills
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
- 1–3 years of experience in e commerce logistics (preferably in cosmetics, perfumes, or FMCG)
- Strong knowledge of logistics trends particularly AI systems
- Strong knowledge of logistics platforms (Aramex, DHL, FedEX etc.)
- Excellent Excel, data management skills and reporting skills
- Understanding of perfume handling, storage, and packaging requirements
- Strong communication, coordination, and problem solving abilities
- Detail oriented, organized, and capable of multitasking in a fast paced environment
- Passion for smooth operations and great customer experiences
- A proactive, organized, and Go Getter mindset
- Deft at prioritising tasks
- Team Worker
Key Performance Indicators (KPIs)
- On time dispatch and delivery rate
- Cost per shipment and courier efficiency
- Return/replacement rate (RTO)
- Inventory accuracy
- Customer delivery satisfaction score
Additional Information
- Job Type: Full time
- Pay: AED2,500.00 AED4,000.00 per month
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