E-Commerce Commercial Development Executive
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Key skills for this role
About the Role
Responsibilities: 1. Customer Development & Growth Develop JBPs with key e-commerce customers (Ninja, Noon, Keeta, Amazon, etc.) and ensure full execution of agreed activities.
Key Skills for This Role
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*1. Customer Development & Growth*
- Develop JBPs with key e-commerce customers (Ninja, Noon, Keeta, Amazon, etc.) and ensure full execution of agreed activities.
- Design and manage monthly promotional plans in coordination with customers and the distributor’s e-commerce sales manager.
- Conduct regular customer visits to review performance, activation plans, visuals, and improvement opportunities.
- Propose and implement exclusive offers, product bundles, or visibility initiatives that drive incremental sales and share growth.
- Capture and report competitive insights and market activities, translating learnings into actionable recommendations.
*2. Internal Alignment & Collaboration*
- Align with Marketing and Demand Planning teams to ensure product readiness, promotional artwork approvals, and sufficient stock planning for campaigns.
- Work closely with the Head of Commercial Development to feed customer insights into overall channel strategy and annual planning.
- Support cross-functional reviews by preparing and updating performance dashboards, summaries, and action trackers.
*3. Data Analytics & Insights*
- Track and consolidate EPOS data from customers to monitor daily and weekly sales trends, out-of-stock issues, and assortment gaps.
- Build data-driven reports linking sell-in vs. sell-out, promotional performance, and platform rankings.
- Identify growth opportunities through data analysis, customer feedback, and category understanding.
- Share analytical insights to guide assortment optimization, pricing, and future JBP planning.
- ***4.
- Distributor Coordination***
- Collaborate with the distributor’s e-commerce sales manager to ensure availability, correct pricing, and timely order execution.
- Follow up on replenishment, listings, and promotional materials to guarantee 100% execution.
- Escalate operational issues proactively to avoid sales loss or customer dissatisfaction.
Profile Requirements
- Bachelor’s degree in business, Marketing, or related field.
- 0-2 years’ experience in FMCG, e-commerce, or modern trade.
- Strong analytical and Excel/data-visualization capability (EPOS, dashboards).
- Fluent in English and Arabic.
- High attention to detail, persistence, and customer-facing confidence.
- Excellent coordination and communication skills across functions.
- Passion for execution, speed, and tangible business results.
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