DRS Product Manager
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Key skills for this role
About the Role
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.
Key Skills for This Role
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Overview
About the Company
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services.
Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.
Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives.
We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
About The Role
The Product Manager is the expert on Digital Retail Solutions (DRS) within their geography, ensuring alignment between local needs and global product strategy.
With deep product knowledge and an understanding of the local market, they act as the primary contact between local teams and the global product organization.
The role involves translating market requirements into actionable insights, facilitating communication and feedback between teams, and guiding the product through its lifecycle to ensure successful execution and continuous improvement in line with both local and global objectives.
Responsibilities
- **Product Expertise and Market Alignment**
- Serve as the subject matter expert on DRS solutions, ensuring the product is tailored to meet local market needs, regulations, and customer requirements.
- **Cross-Functional Collaboration**
- Act as the primary point of contact between local teams and the global product organization, ensuring clear communication and alignment of goals, priorities, and product strategy.
- **Market Insights and Requirements Translation**
- Gather, analyze, and translate market-specific insights, customer feedback, and regulatory requirements into actionable product specifications and improvements for the global product team.
- **Product Lifecycle Management**
- Guide the product through its lifecycle, ensuring successful implementation, continuous optimization, and alignment with both global product strategy and local market needs.
- Manage local partners and suppliers through Product Lifecycle Management and Servicing.
- **Stakeholder Engagement and Feedback**
- Facilitate regular feedback loops between local and global teams, driving collaboration, identifying challenges, and ensuring product adaptations and improvements are communicated and addressed.
- **Performance Tracking and Reporting**
- Monitor product performance in the market, track key metrics, and provide regular updates and recommendations to both local and global teams for product optimization and market growth.
Qualifications
- Bachelor’s degree in a technical field or equivalent experience.
- Knowledge of SaaS, APIs, and digital payment or reporting platforms.
- 5+ years of progressive product management experience in areas such as Retail or SME Cash Management, Digital Retail Solutions, SaaS or Technology-driven solutions.
- Experience with Lean/continuous improvement methodologies.
- Strong understanding of product lifecycle management and agile methodologies.
- Ability to translate business and market needs into product requirements and user stories.
- Excellent communication and stakeholder management skills across regional and global teams.
Required Skills
- **Deep Product Knowledge**
- – Expertise in DRS solutions, with the ability to translate technical specifications into actionable insights locally.
- **Cross-Functional Collaboration**
- – Strong ability to work effectively across teams, ensuring alignment between local and global stakeholders.
- **Market Insight and Analysis**
- – Ability to gather and interpret market data, customer feedback, and regulatory requirements to inform product development.
- **Project Management Skills**
- – Strong organizational skills with the ability to manage product lifecycle stages, from localization to ongoing improvements.
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