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Doorman (Saudi National)

Accor
Riyadh, KSA
Entry
Onsite
4 weeks ago
Guest ServiceCommunicationLuggage HandlingTransportation CoordinationEnglishSafety Awareness
Free

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Guest ServiceCommunicationLuggage Handling
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Company Description

  • FAENA The Red Sea is seeking a charismatic and service oriented Doorman (Saudi National) to join our Front Office team.

Key Responsibilities

  • Welcome guests warmly upon arrival and departure, creating a positive first and last impression.
  • Open doors and assist guests entering and exiting vehicles in a professional and courteous manner.
  • Coordinate with the Bell Desk team to ensure efficient luggage handling and delivery.
  • Provide special attention to VIP arrivals, departures, and special guests.
  • Assist guests with directions, transportation arrangements, and general resort information.
  • Monitor and manage guest and vehicle flow at the resort entrance.
  • Coordinate closely with Bell Attendants, Concierge, Valet, Security, and Front Office teams.
  • Assist guests with boarding taxis, buggies, and other transportation services.
  • Maintain the cleanliness and presentation of the entrance and driveway areas.
  • Monitor arrivals and communicate VIP movements to relevant departments.
  • Support group arrivals, events, and peak operational periods.
  • Ensure guest safety while entering and exiting vehicles.

Qualifications

  • High School Diploma or equivalent.
  • Previous experience in hospitality, guest services, customer service, or front of house operations preferred.
  • Experience within a luxury hotel or resort environment is advantageous.
  • Strong communication and interpersonal skills.
  • Professional appearance and excellent grooming standards.
  • Positive attitude with a passion for hospitality and guest service.
  • Ability to remain calm and attentive in a fast paced environment.
  • Strong teamwork and collaboration skills.
  • Physically fit and able to stand for extended periods and assist with guest luggage when required.
  • Basic English communication skills; additional languages are an advantage.
  • Strong awareness of safety, security, and guest service standards.

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