Door Manager
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Key skills for this role
About the Role
Five Hotels and Resorts is hiring a Door Manager for its Food and Beverage team at Playa Pacha. The role requires 2-3 years of supervisory or managerial experience in a luxury hotel front office, managing guest arrivals, seating, and crowd control.
Key Skills for This Role
Responsibilities
- Greet guests with warmth and professionalism, setting the tone for a luxury experience
- Manage seating arrangements and provide accurate waiting times
- Recognize regular guests and deliver personalized service
- Execute guest list and ticket verification procedures
- Employ crowd management techniques to regulate guest flow
- Maintain vigilance over the entrance area and address security concerns
- Collaborate with the security team to implement proactive measures
- Lead and support the door staff team, fostering a collaborative environment
- Conduct training sessions and briefings for team members
- Act as liaison between guests and other departments
Requirements
- 2 3 years of supervisory or managerial experience in a luxury hotel front office role
- Extensive proficiency in managing reservations platforms and bookings
- Excellent communication and interpersonal skills
- Professional appearance and adherence to grooming standards
- Hands on attitude with a can do spirit
Full Job Posting
Job Description
- An Exhilarating Opportunity with FIVE Hotels and Resorts, redefining five star hospitality.
What We’re Looking For
- 2 3 years of supervisory or managerial experience in a luxury hotel front office role.
- Extensive proficiency in managing reservations platforms and bookings.
- Excellent communication and interpersonal skills.
- Professional appearance and adherence to grooming standards.
- Hands on attitude with a can do spirit.
Key Responsibilities
- Greet guests with warmth and professionalism.
- Manage seating arrangements and provide accurate waiting times.
- Recognize regular guests and deliver personalized service.
- Execute guest list and ticket verification procedures.
- Employ crowd management techniques to regulate guest flow.
- Maintain vigilance over the entrance area and address security concerns.
- Collaborate with the security team to implement proactive measures.
- Lead and support the door staff team.
- Conduct training sessions and briefings.
- Act as liaison between guests and other departments.
Compensation
- Fixed monthly salary of AED 10,000.
About FIVE Hotels and Resorts
- FIVE Hotels and Resorts is a luxury hotel group with properties in Dubai, Zurich, and more.
- Committed to sustainable luxury and LEED Platinum certification.
The Team
- FIVERs are cultured, confident, and work hard to play harder.
Sustainable Indulgence at FIVE
- FIVE is a leader in sustainable luxury hospitality with 100% renewable electricity.
An Equal Opportunity Employer
- FIVE is an equal opportunity employer committed to diversity and inclusion.
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