Dispatcher & Scheduler

Job summary

Scheduling

• Build and maintain the operating schedule across all active assignments.
• Allocate staff, suppliers, and locations to every scheduled job.
• Balance workload, travel time, and coverage across teams and geographies.
• Maintain a rolling forward view and close schedule gaps before the service date.

Dispatch and coordination

• Monitor live status during the day and confirm on-time starts.
• Act as the first point of contact when issues occur and escalate through the agreed path.
• Record delays, no-shows, and incidents with their causes.
• Close each day with confirmed status for every job.

Records and reporting

• Maintain master data for staff, suppliers, locations, and contacts.
• Capture completion records on the day work is completed.
• Produce daily and weekly operations reports.
• Keep documentation complete so approvals and invoicing are not delayed.

Change management

• Log cancellations, postponements, and substitutions against their notification dates.
• Check changes against agreed notice periods and flag exceptions.
• Record the cost impact of changes on suppliers, logistics, and travel.

Qualifications and experience

• Bachelor's degree in operations, logistics, supply chain, or business administration, or a diploma with strong relevant experience.
• Three to five years of relevant dispatch, scheduling, field operations, logistics, workforce planning, or event operations experience.
• Experience coordinating multiple teams, suppliers, and locations simultaneously.
• Advanced spreadsheet skills, including lookups, pivot tables, conditional formatting, and data validation.
• Working knowledge of a scheduling, ticketing, ERP, or field-service platform.
• Native-level Arabic, working-level English, and a valid Saudi driving license.