Director of Volunteer Management - UAE National

Job Summary

Key Responsibilities

• Lead the development and implementation of the Ministry's volunteer management strategy, ensuring alignment with national priorities and organizational objectives.
• Develop policies, frameworks, and governance models to regulate and enhance volunteer programs across the UAE.
• Build and strengthen strategic partnerships with government entities, private sector organizations, non-profit organizations, and community partners to expand volunteer opportunities.
• Oversee the planning, coordination, and delivery of national volunteer initiatives, campaigns, and community engagement programs.
• Develop and monitor performance indicators, impact assessments, and reports to measure the effectiveness of volunteer programs and social responsibility initiatives.
• Design innovative programs to attract, engage, develop, and retain volunteers while promoting a culture of volunteerism across society.
• Lead initiatives to match volunteers with suitable opportunities based on skills, competencies, and community needs.
• Oversee volunteer training, capability-building, and awareness programs to enhance volunteer effectiveness and community impact.
• Drive continuous improvement by implementing best practices in volunteer management, stakeholder engagement, and service delivery.
• Manage departmental operations, including strategic planning, budgeting, performance management, governance, and resource allocation.
• Lead, develop, and mentor a high-performing team while fostering a culture of collaboration, innovation, and continuous learning.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Social Sciences, Human Resources, or a related discipline.
• Master's degree is preferred.

Experience

• Minimum
• 10 years of progressive experience
• in volunteer management, community development, corporate social responsibility (CSR), public sector management, or social impact programs.
• Minimum
• 5 years in a leadership role
• managing teams, strategic initiatives, and stakeholder partnerships.
• Proven experience in developing policies, strategies, and large-scale community or volunteer initiatives.
• Strong experience building partnerships across government, private, and non-profit sectors.
• Demonstrated experience in performance management, governance, and strategic planning.
• Experience working within the UAE Government or public sector is highly desirable.