Director of Food & Beverage
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Key skills for this role
About the Role
Rosewood Doha seeks a Director of Food & Beverage to lead F&B operations, ensuring alignment with corporate strategy and brand standards. The role oversees administration, guest satisfaction, finance, marketing, and talent development for a luxury hotel destination.
Key Skills for This Role
Responsibilities
- Ensure F&B activities align with corporate strategy and implement hotel actions
- Oversee preparation and updates of departmental operations manuals
- Conduct regular divisional communications meetings
- Ensure all associates deliver brand promise and exceptional guest service
- Maximize associate productivity through multi skilling and flexible scheduling
- Assist in preparation of Annual Business Plan for F&B
- Manage costs proactively based on key performance indicators
- Participate in weekly yield and revenue management meetings
- Oversee recruitment and selection of all F&B associates
- Conduct annual Performance Development Discussions with key F&B associates
Requirements
- Extensive experience in food and beverage leadership within luxury hospitality
- Proven ability to manage F&B operations, finance, and marketing
- Strong guest service orientation and team development skills
Full Job Posting
Why Join Us?
- At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.
- Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours.
About Rosewood Doha
- Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events.
- The property includes a 155 key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges.
Our Associate Experience
- A competitive salary and benefits package
- High quality associate accommodation in prime locations in the heart of Lusail and the Pearl
- A birthday day off
- Personalized development plans and continuous learning opportunities
Administration
- Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy.
- Oversees the preparation, reviews and updates individual Departmental Operations Manuals.
- Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective.
- Liaises with Culinary Division.
Guest Satisfaction
- Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
- Spends time in public areas observing associate guest interaction and talking with guests.
- Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
Finance
- Maximises associate productivity through multi skilling, multi tasking and flexible scheduling.
- Ensures that each profit centre is operated in line with maximising profit while delivering on the brand promise.
- Assists in the preparation of the Annual Business Plan for Food and Beverage.
- Analyses business performance strategically to facilitate accurate and meaningful forecasting.
- Manages costs proactively based on key performance indicators.
- Assists in the inventory management and ongoing maintenance of hotel operating equipment.
- Participates in weekly yield and revenue management meetings actively.
- Responsible for control of beverage programme including recipes, inventory and progressive menu development.
Marketing
- Assists in the preparation, utilisation and update of the Annual Marketing Plan.
- Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly.
- Encourages Department Heads to look for Marketing and Public Relations opportunities.
Operations
- Ensures that all company minimum brand standards have been implemented.
- Monitors all operations, especially during peak business periods.
- Ensures that all Food and Beverage Fundamentals are introduced, implemented and consistently maintained.
- Works closely with other Executive Committee members in a supportive and flexible manner.
- Tastes and monitors the food and beverage products served throughout the operation.
Talent and Culture
- Oversees and assists in the recruitment and selection of all Food and Beverage associates.
- Oversees the punctuality and appearance of all Food and Beverage associates.
- Maximises the effectiveness of Department Heads by developing each of their skills and abilities.
- Conducts annual Performance Development Discussions with key Food and Beverage associates.
- Ensures that each Department Head plans and implements effective training programmes.
- Encourages associates to be creative and innovative.
- Ensures that all associates have a complete understanding of and adhere to associate rules and regulations.
- Feedback the results of the Associate Engagement Survey and ensure that the relevant changes are implemented.
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