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naukri

Director, Account Management

Panasonic Avionics Corporation
Dubai, UAE
Contract
Director
3 weeks ago
Sales StrategyAccount ManagementProfit & Loss ManagementCustomer EngagementSalesforceServiceNow
Free

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Sales StrategyAccount ManagementProfit & Loss Management
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Role Summary

  • Develop and implement a comprehensive sales and marketing strategy that maximizes opportunities across all products and product lines. Directs Account Management team to meet company objectives and Profit & Loss goals for total customer satisfaction.

Responsibilities

  • Regional Account Management Strategy: Initiate and implement customer engagement strategies, sales strategy, pricing policy and marketing strategy.
  • Direct Account strategy and consequent plans and actions.
  • Set directions for Account development plan.
  • Develop regional plans and participate in strategic and tactical planning.
  • Implement Customer Success strategy by leading Quarterly Executive Business Review meetings with key accounts and also guide the team to lead RCSM (Regional Customer Success Meeting).
  • Process: Responsible for region sales Profit & Loss.
  • Establish and responsible for hitting sales growth and profit targets for the region.
  • Drive cross regional and functional improvement.
  • Manage the Account team by setting KPIs, process and discipline to ensure the Accounts are in good conditions from Contract execution, revenue recognition, account receivables, on time purchase orders and management of the contract commitment.
  • Ensure the Account team are forecasting the business opportunities correct through Salesforce or ServiceNow.
  • Organization: Act as lead Account for high profile, high complexity customers.
  • Capable of handling certain key/critical accounts personally.

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