Dir-Food & Beverage-Cluster-A
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Key skills for this role
About the Role
Westin Hotels & Resorts in Dubai is seeking a Director of Food & Beverage to lead the F&B/culinary operations across a cluster. The role involves strategic planning, budget management, team leadership, and ensuring exceptional guest service.
Key Skills for This Role
Responsibilities
- Develop and implement F&B/kitchen strategies aligned with brand goals
- Manage budgets, monitor financial performance, and drive revenue
- Lead and develop the F&B team, ensuring service excellence
- Review guest satisfaction results and implement corrective actions
- Oversee purchasing, inventory, and cost control
Requirements
- High school diploma or G.E.D.; 6 years experience in F&B, kitchen, banquet management or related field
- OR Associate's degree in F&B service management, hospitality, business or related; 4 years experience
- Knowledge of customer service, financial management, and administration
Full Job Posting
职位概述
- Functions as the strategic business leader of the property's F&B/culinary operations, including restaurants, room service, and banquet/catering.
- Responsible for developing and implementing department strategies, ensuring brand service strategy and initiatives are executed.
求职者个人资料
- High school diploma or G.E.D.; 6 years experience in F&B, kitchen, banquet management or related field.
- OR Associate's degree in F&B service management, hospitality, business or related; 4 years experience.
技能与知识
- Customer and Personal Service: understanding principles of customer service.
- Financial Resource Management: determining costs and accounting for expenditures.
- Administrative Management: strategic planning, resource allocation, leadership.
- Applied Business Knowledge: understanding market dynamics and business goals.
- Material Resource Management: acquiring and overseeing equipment and supplies.
核心工作活动
- Set expectations and hold F&B leadership team accountable for service behaviors.
- Review financial reports to determine budget performance.
- Develop challenging and achievable goals to guide operations.
- Develop and manage F&B budget, monitor sales to meet revenue targets.
- Lead F&B/kitchen team, encourage trust and cooperation.
- Ensure regular communication across all F&B areas.
- Identify development needs and coach others.
- Understand market trends and introduce new F&B products.
- Provide service beyond expectations to achieve guest satisfaction.
- Review comment cards and satisfaction results, take corrective action.
- Manage human resources activities including hiring, performance management.
- Order and purchase equipment and supplies.
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