Digital Workplace Engineer

In response to our continued high-growth trajectory, Sword’s Digital Workplace & Cyber Team have a new opening for an experienced and motivated Digital Workplace Engineer to support our strategic managed service clients.

As a Digital Workplace Engineer, you will be working within a fast-growing team of Microsoft Cloud & Cyber Engineers, Consultants and Architects working on strategic managed service engagements supporting our clients in delivering innovative solutions, proactive monitoring and continuous improvements.

Supporting a range of M365 solutions and workloads

Ensure Identity driven security with Entra ID, is aligned to defined standards and frameworks

Maintain and evolve solutions and service levels within key strategic Managed Service customers

Maintain the platform and ensure services are performing well and are cost efficient

Develop and maintain strategic roadmaps for continuous improvements to service and the digital platforms

Develop and update regular monthly service and platform reporting

Develop and maintain strong relationships with managed services clients, understanding their business needs, and identifying opportunities for further collaboration

Work closely with others in the team to identify opportunities and leverage existing capabilities to deliver end-to-end solutions to clients

Stay up to date on the latest M365 and Entra ID technology changes and be an advocate for Digital Workplace and cyber within the business and with clients

Build strong relationships with clients through quality execution and personable advice and guidance to become a trusted advisor and drive long-term business relationships