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Digital Customer Engagement Manager.Injaz-RBG-Payments & Remittances- Central.Retail Banking Group

Mashreq Corporate & Investment Banking Group
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
MarketingProduct managementChannel optimizationProcess optimizationDigital customer engagementDomestic and cross-border payments
Free

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MarketingProduct managementChannel optimization
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Role overview

Establish the funds transfer journey as a preferred platform for customer engagement.

The role focuses on domestic and cross-border payment initiation.

The manager works in a remittance squad within Mashreq’s Digital Studio.

Core responsibilities

  • Collaborate with other experts to achieve the remittance squad’s mission.
  • Apply expertise across marketing, product management, channels, and process optimization.
  • Support the development of customer engagement through funds transfer products and journeys.

Requirements

  • Expertise in marketing, product management, channel optimization, and process optimization.
  • Experience or expertise relevant to digital customer engagement and remittance products or channels.

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