Digital Business Partner
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Key skills for this role
About the Role
Qatar Airways is recruiting Digital Business Partners for Hamad International Airport in Doha. The role acts as the key interface between business portfolios and IT to align technology initiatives with business goals.
Key Skills for This Role
Responsibilities
- Act as key business relationship interface between assigned MATAR business portfolio and MATAR IT to strategically align technology initiatives with business goals.
- Translate business demand, opportunities, constraints and risks through structured requirements gathering and prioritization processes.
- Maintain strong understanding of assigned business domain through continuous engagement with business processes, services, challenges and opportunities.
- Identify and promote innovation, digital transformation and data led improvement opportunities.
- Collaborate to develop and maintain technology and capability plans, strategy and roadmaps.
- Support building business requirements specific to AI product development within assigned business domain.
- Support resolution of conflicting requirements, priorities and stakeholder expectations.
- Ensure regular service reviews, stakeholder discussions and feedback sessions.
- Contribute to demand planning, annual planning cycles, budget input and supplier interface activities.
- Identify and track continual service improvement actions and business value outcomes.
Requirements
- High School Qualification / Vocational Qualification / Diploma or Equivalent with Minimum 7 years of job related experience, or Bachelor’s Degree with Minimum 6 years of job related experience
- Airport Experience is mandatory
- Relevant experience in IT business partnering, service delivery, demand management, business analysis, project delivery or related digital/technology environment
- Professional and excellent command of English language
- Experience in supporting projects, service enhancements, change initiatives or digital transformation activities within a structured delivery and governance framework
- Good understanding of change management, process improvement and use of digital tools and data
- Working knowledge of IT service management principles, service lifecycle processes and performance measurement concepts
Full Job Posting
About the Candidate
- We are recruiting for Digital Business Partners for Hamad International Airport, Doha, Qatar.
- The Digital Business Partners act as the key business relationship interface between the assigned MATAR business portfolio (AOCC, FM and Customer experience) and MATAR IT.
About The Role
- Translate business demand, opportunities, constraints and risks through structured requirements gathering and prioritization processes.
- Maintain a strong understanding of the assigned business domain through continuous engagement.
- Identify and promote innovation, digital transformation and data led improvement opportunities.
- Collaborate and ensure development and maintenance of technology and capability plans, strategy and roadmaps.
- Support building business requirements specific to AI product development.
- Support resolution of conflicting requirements, priorities and stakeholder expectations.
- Ensure regular service reviews, stakeholder discussions and feedback sessions.
- Contribute to demand planning, annual planning cycles, budget input and supplier interface activities.
- Identify and track continual service improvement actions and business value outcomes.
Qualifications
- High School Qualification / Vocational Qualification / Diploma or Equivalent with Minimum 7 years of job related experience.
- Bachelor’s Degree or Equivalent with Minimum 6 years of job related experience.
- Airport Experience is mandatory.
- Relevant experience in IT business partnering, service delivery, demand management, business analysis, project delivery or a related digital/technology environment.
- Professional and excellent command of English language is mandatory.
- Experience in supporting projects, service enhancements, change initiatives or digital transformation activities.
- Good understanding of change management, process improvement and the use of digital tools and data.
- Working knowledge of IT service management principles, service lifecycle processes and performance measurement concepts.
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