Digital Analytics Consultant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Concentrix seeks a Digital Analytics Consultant to leverage digital marketing analytics and data visualization tools to drive insights and improve customer experience. The role involves conducting analytics assessments, creating measurement strategies, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Conduct analytics and channel assessments to understand current performance against benchmarks and uncover opportunities for digital experience improvement
- Create, recommend, and execute relevant measurement strategies and plans based on consumer centric business goals
- Establish KPIs that demonstrate a connection to significant business impact and enterprise strategic initiatives
- Provide prescriptive recommendations for performance improvement based on available data, customer insights, and best practices
- Interview stakeholders, review and build data, dashboards, reports, and research across digital experiences
- Participate in audience intelligence projects, creating behavioral segmentation models and profiling
- Create and dissect dashboard reports/suites for various levels of review
- Research and leverage data, analytics, and business intelligence to shape Digital Product strategies and goals
- Contribute to personalization initiatives through research, ideas, strategies and methodology execution
- Audit data collection implementations based on goals and best practices
- Create solution design documents/tracking plans and collaborate with technical teams on data collection implementations
Requirements
- Bachelor's degree
- 3+ years of experience in digital/web analytics
- Ability to explain complex data, analyses, and findings
- Familiarity with analyzing data from systems like Google Analytics, Firebase, Adobe Analytics, Looker Studio, Power BI and other Digital Experience tools
- Experience with the Google Marketing Suite and Adobe Marketing Cloud
Full Job Posting
Job Description
- Concentrix is a global technology and services leader that powers the world’s best brands.
- The Concentrix Catalyst team integrates world class digital engineering, creativity, and understanding of human behavior to unlock value through tech powered and intelligence fueled experiences.
- The Consultant will leverage digital marketing activities, analytics systems, and data visualization tools to drive insights and support continuous improvements to the customer experience.
Responsibilities
- Conduct analytics and channel assessments to understand current performance against benchmarks, uncover and quantify opportunities for digital experience improvement, and create audience intelligence.
- Create, recommend, and execute relevant measurement strategies and plans based on consumer centric business goals.
- Establish KPIs that demonstrate a connection to significant business impact and enterprise strategic initiatives.
- Provide prescriptive recommendations for performance improvement, based on available data, customer insights, and relevant best practices for acquisition and retention marketing.
- Interview stakeholders: review and build data, dashboards, reports, and research across digital experiences (including websites, portals, mobile apps, and other digital platforms).
- Participate in audience intelligence projects creating behavioral segmentation models, profiling and detailing intent based segments using survey and behavioral data.
- Create and dissect dashboard reports/suites for various levels of review.
- Research and leverage data, analytics, and business intelligence to shape Digital Product strategies and goals.
- Contribute to personalization initiatives through research, ideas, strategies and methodology execution/plans while collaborating with other team members/departments.
- Audit data collection implementations based on our goals and best practices.
- Create solution design documents/tracking plans and collaborate with technical teams on data collection implementations.
Qualifications
- Bachelor's degree.
- 3+ years of experience in digital/web analytics.
- Ability to explain complex data, analyses, and findings.
- Familiarity with analyzing data from systems like Google Analytics, Firebase, Adobe Analytics, Looker Studio, Power BI and other Digital Experience tools.
- Experience with the Google Marketing Suite and Adobe Marketing Cloud.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Concentrix
Digital Analytics Consultant
Dubai, UAE
Concentrix seeks a Digital Analytics Consultant to drive insights from digital marketing data using analytics and visualization tools. The role requires 3+ years of experience in digital/web analytics and proficiency wit
Digital Analytics Consultant
Dubai, UAE
Concentrix is seeking a Digital Analytics Consultant to leverage digital marketing analytics and data visualization tools to drive insights and improve customer experience. The role requires 3+ years of experience in dig
Digital Analytics Consultant
Dubai, UAE
Concentrix is hiring a Digital Analytics Consultant to leverage digital marketing analytics and data visualization tools to drive insights and improve customer experience. The role involves conducting analytics assessmen
Automotive Customer Service Representative (On-Site)
Oshawa, CAN
Concentrix is hiring an Automotive Customer Service Representative to deliver exceptional customer experiences for a well-known automotive brand. The role involves handling inbound calls, assisting with vehicle warranty
Digital Analytics Consultant
Dubai, UAE
Concentrix seeks a Digital Analytics Consultant to join the Catalyst team in Dubai. The role involves leveraging digital analytics tools like Google Analytics and Adobe Analytics to drive insights, create measurement str
Team Leader
Riyadh, KSA
Concentrix is seeking a Team Leader to supervise a group of call center associates in Riyadh. The role involves coaching, performance management, and ensuring KPIs are met. Candidates should have an associate's degree an
Team Leader
الرياض, KSA
Concentrix seeks a Team Leader to supervise a group of call center associates in Riyadh. Responsibilities include coaching, performance management, and ensuring service delivery meets KPIs. Requires an associate's degree
Sr. Representative, WFM Real Time Management
Riyadh, KSA
Concentrix is seeking a Senior Representative for Workforce Management Real Time Management in Riyadh. You will monitor real-time activity, manage agent schedules, and ensure service levels are maintained. Requires a Bac
Digital Analytics Consultant
Dubai, UAE
Digital Analytics Consultant
Dubai, UAE
Digital Analytics Consultant
Dubai, UAE
Automotive Customer Service Representative (On-Site)
Oshawa, CAN
Digital Analytics Consultant
Dubai, UAE
Team Leader
Riyadh, KSA
Team Leader
الرياض, KSA
Sr. Representative, WFM Real Time Management
Riyadh, KSA