Diagnostic Technician | Al-Futtaim Automotive | CJDR
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Key skills for this role
About the Role
Al-Futtaim Automotive seeks a skilled Diagnostic Master Technician to join the Retail Aftersales team in Sharjah. The role involves advanced vehicle diagnosis, repair, and quality control using OEM standards.
Key Skills for This Role
Responsibilities
- Carry out advanced vehicle diagnosis, general repairs, periodic maintenance, and accessory fitment per OEM standards
- Use diagnostic equipment and technical resources to identify vehicle faults accurately
- Achieve productivity, utilization, and sold hours targets
- Support Technical Advisor with advanced general repair cases across hybrid, petrol, diesel, and hydrogen vehicles
- Assist with Repair Support Requests, quality checks, road testing, and technical reporting
- Create Electronic Warranty Approval Requests in Dealer Management System
- Maintain compliance with 5S, health and safety, quality control, and Electronic Vehicle Check reporting
- Support on the job training for technicians and develop technical capability
- Ensure proper use, care, and inventory management of special service tools
Requirements
- 5 7 years of experience as a Diagnostic Technician, preferably in retail automotive
- Valid UAE driving license
- Diploma, technical certification, ITI, NCVT Certificate, or ITC qualification
- Certified Technician qualification
- Strong technical diagnosis and mechanical repair capability
- Advanced knowledge of diagnostic tools, repair manuals, wiring diagrams, and vehicle systems
- Conversant English communication skills
- Knowledge of hybrid, petrol, diesel, and hydrogen powered vehicle diagnosis (advantage)
Full Job Posting
Overview Of The Role
- We are looking for a skilled and experienced Diagnostic Master Technician to join our Retail Aftersales team in the UAE.
- The role is responsible for inspecting, diagnosing, and repairing vehicles using advanced diagnostic tools and the Fix It Right process.
What You Will Do
- Carry out advanced vehicle diagnosis, general repairs, periodic maintenance, advanced general repairs, and accessory fitment as per repair manuals and OEM standards.
- Use diagnostic equipment and technical resources to identify vehicle faults accurately and complete repairs in line with the Fix It Right process.
- Achieve productivity, utilization, and sold hours targets set by the business.
- Support the Technical Advisor with advanced general repair cases across hybrid, petrol, diesel, and hydrogen powered vehicles.
- Assist with Repair Support Requests, quality checks, road testing, and technical reporting where required.
- Create Electronic Warranty Approval Requests in the Dealer Management System.
- Maintain full compliance with 5S, health and safety procedures, quality control standards, and Electronic Vehicle Check reporting.
- Support on the job training for technicians and help develop technical capability within the workshop team.
- Ensure proper use, care, and inventory management of special service tools and general workshop tools.
Required Skills To Be Successful
- Strong technical diagnosis and mechanical repair capability.
- Advanced knowledge of diagnostic tools, repair manuals, wiring diagrams, and vehicle systems.
- Ability to write clear technical reports for advanced repair cases.
- Diploma, technical certification, ITI, Industrial Training Institute NCVT Certificate, or ITC qualification.
- Certified Technician qualification is required.
What Equips You For The Role
- 5–7 years of experience as a Diagnostic Technician, preferably within a retail automotive environment.
- Valid UAE driving license is required.
- Strong knowledge of hybrid, petrol, diesel, and hydrogen powered vehicle diagnosis and repair is an advantage.
- Conversant English communication skills.
- Ability to work independently, take ownership, and support the development of other technicians.
- Strong communication skills with ability to work in a multicultural team.
- Self motivated, resilient, and committed to continuous improvement.
- Customer focused mindset with commitment to quality repairs.
- Kaizen mindset and willingness to share knowledge.
- Ability to solve complex technical problems with accuracy and ownership.
- Good understanding of quality control, workshop safety, and compliance standards.
About Al Futtaim Automotive
- A major division of the UAE based Al Futtaim Group, with presence in 10 countries across Middle East, Asia and Africa.
- Core business activities include distribution, manufacturing, leasing and aftersales.
- Regional representative of automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
- Customer centric approach with focus on innovation, quality, and value added service.
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