Development Engineer 4

Experience maintaining architecture diagrams such as sequence diagrams; and software specification diagrams

Leading and bringing new design concepts to the portfolio and being and influencer in development strategies and techniques

Providing technical solutions and support to other IT teams and stakeholders on automation solutions and processes.

Troubleshooting and resolving issues related to IT operations automation solutions.

Staying up to date with latest software technologies in the market new technologies and designing your own engineering features that complement the platform.

Role Responsibilities

Lead the strategic development and implementation of the AI Ops platform and software development solutions.

Evaluating, identifying and developing software solutions in public and private cloud

Expert level experience leveraging AWS to build software and automated testing frameworks

Documenting and recording every aspect of an application or software

Training and overseeing the activities of the members of the development team

Planning, tracking and scheduling software deliverables in partnership with the program team.

Locating and directing solutions for critical challenges involving software and hardware interface

Develop continuous improvement techniques to identify problems within software systems and resolving the issues

Developing good working relationships with other employees, such as Managers, Product Owners, Programmers, Engineers and QA.

Extensive knowledge of the software development process and corresponding technologies

Excellent understanding of design patterns and architectural styles

Proficient knowledge of the operation and development designs of agile software

Strong soft skills, including attention to detail, problem-solving and communication skills

Ability to develop software in Golang, Python, or Java

Good understanding of enterprise service bus (ESB) platforms, graph databases, and extensive experience in AWS (MongoDB, Step Functions, SQS, Bedrock)

Continuously search for improvements in processes, enhancing software delivery and operational processes.

Migrated and decommissioned software into a core software implementation strategy

Experience with apis and GraphQL endpoints.

Qualifications

Bachelor's or master's degree in computer science, Information Technology, or a related field.

Experience with machine learning and artificial intelligence

Demonstrated success in leading the design and implementation of ITSM automation solutions, including AIOps and Event Management platforms.

AWS Certified

Proven ability to provide technical leadership, guidance, and mentorship to development teams.

Experience defining and managing automation projects with a focus on strategic goals.

Excellent collaboration skills with a track record of working effectively with cross-functional teams, IT leaders, and stakeholders.

Strong verbal and written communication skills to convey technical concepts to both technical and non-technical audiences.

Ability to troubleshoot and resolve complex technical issues.

Proven ability to create and maintain comprehensive technical documentation, including design specifications, configuration, and deployment guides.

Willingness to explore and incorporate new technologies into existing solutions.

Experience in constantly seeking improvements in processes to enhance software delivery and operational efficiency.

Track record of growing and managing diverse technical teams.

Demonstrated commitment to mentoring individuals to embrace diversity and contribute to building an inclusive and flexible workplace.

Committed to quality in every assignment, large or small.

Transparency, selflessness, and authenticity.