Department Administrator
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Key skills for this role
About the Role
Cleveland Clinic Abu Dhabi seeks a Department Administrator to manage overall department operations including budget, clinical operations, patient access, and employee management.
Key Skills for This Role
Responsibilities
- Directs and manages projects as assigned by leadership
- Manages day to day operational support to Institutes & Departments
- Manages the institute/department operational and overall business activities
- Supports the application of CCAD operating procedures and communicates with management to ensure understanding and compliance with policies/procedures
- Manages the selection and placement of new employees, performance evaluations and corrective actions
- Interprets and communicates policies/procedures and communicates relevant changes
- Manages departmental operating budgets and monitors cost variances
- Identifies and leads key departmental cost management initiatives to achieve quantified results
- Develops strong understanding and co leads the direction/monitoring of the revenue cycle for the department billing and reimbursement
- Manages operational areas, identifies risks and drives improvement opportunities in key areas including patient access, patient experience, service line cost management, quality management, employee engagement and other departmental functions
- Implements strategic initiatives within the department including institute growth strategies, new practice acquisitions and marketing plans
- Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies
Requirements
- Bachelor's degree required; Master's preferred in clinical/healthcare domain
- 5+ years of relevant healthcare experience including 3+ years of healthcare operational management experience, or 7+ years increasingly responsible professional experience with a Bachelor's degree and supervisory role responsibilities
- Requires critical thinking and analytical skills, decisive judgment and the ability to work with minimal supervision
- Excellent English verbal and written communication skills
- Demonstrates emotional intelligence and strong leadership
- Must be able to work in a stressful environment and take appropriate action
- Proficiency with Microsoft Office suite
- Fluency in written and spoken English
- Professional Membership with scope appropriate National/International organization preferred (e.g., American College Healthcare Executive membership)
Full Job Posting
About the Role
- Manages the department's overall operations to include budget development, clinical operations, patient access, employee management and productivity.
- Assists in the development of department strategic initiatives aligned with the Institute and enterprise.
Responsibilities
- Directs and manages projects as assigned by leadership.
- Manages day to day operational support to Institutes & Departments.
- Manages the institute/department operational and overall business activities.
- Supports the application of CCAD operating procedures and communicates with management to ensure understanding and compliance with policies/procedures.
- Manages the selection and placement of new employees, performance evaluations and corrective actions.
- Interprets and communicates policies/procedures and communicates relevant changes.
- Manages departmental operating budgets and monitors cost variances.
- Identifies and leads key departmental cost management initiatives to achieve quantified results.
- Develops strong understanding and co leads the direction/monitoring of the revenue cycle for the department billing and reimbursement.
- Manages operational areas, identifies risks and drives improvement opportunities in key areas including patient access, patient experience, service line cost management, quality management, employee engagement and other departmental functions.
- Implements strategic initiatives within the department including institute growth strategies, new practice acquisitions and marketing plans.
- Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies.
Qualifications
- Bachelor's degree required; Master’s Degree preferred with a Bachelor’s in a clinical/healthcare related domain.
Required Skills
- 5+ years of relevant healthcare experience including 3+ years of healthcare operational management experience, or 7+ years increasingly responsible professional experience with a Bachelor’s degree and supervisory role responsibilities.
- Requires critical thinking and analytical skills, decisive judgment and the ability to work with minimal supervision.
- Excellent English verbal and written communication skills.
- Demonstrates emotional intelligence and strong leadership.
- Must be able to work in a stressful environment and take appropriate action.
- Proficiency with Microsoft Office suite.
- Fluency in written and spoken English.
- Professional Membership with scope appropriate National/International organization preferred. Example: American College Healthcare Executive membership.
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