Debt Collection Officer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
First Solution Management Services is seeking a Debt Recovery Officer to manage overdue accounts, negotiate repayment solutions, and ensure timely recovery of outstanding debts in Dubai.
Key Skills for This Role
Responsibilities
- Proactively contact customers via phone, email, and written communication to recover outstanding payments
- Review and analyze customer accounts to identify overdue balances
- Negotiate structured repayment plans and settlement agreements within company policies
- Monitor payment commitments and follow up to ensure timely settlement
- Maintain accurate documentation of all collection activities in the system
- Escalate complex cases when necessary
- Ensure compliance with UAE laws, company policies, and ethical collection standards
- Deliver professional and respectful customer service at all times
Requirements
- Bachelor’s Degree (required)
- Proven experience in debt collection, Telesales, banking, or financial services is preferred
- Strong negotiation and persuasion skills
- Target driven mindset with ability to handle performance pressure
- Excellent verbal and written communication skills
- Strong problem solving and conflict resolution abilities
- Ability to meet deadlines and manage time effectively
- Professional attitude with high integrity
Full Job Posting
Job Description
- Debt Recovery Officer / Collection Agent
- Location: Dubai, United Arab Emirates
- Employment Type: Full Time
- Salary: AED 3,000 – AED 4,000 per month (based on experience) + Performance Incentives
- We are seeking motivated and results driven Debt Recovery Officers to join our growing team in Dubai.
- The ideal candidate will be responsible for managing overdue accounts, negotiating repayment solutions, and ensuring timely recovery of outstanding debts while maintaining professionalism and compliance with UAE regulations.
- This role is ideal for individuals who are target oriented, confident communicators, and capable of working in a performance driven environment.
Key Responsibilities
- Proactively contact customers via phone, email, and written communication to recover outstanding payments
- Review and analyze customer accounts to identify overdue balances
- Negotiate structured repayment plans and settlement agreements within company policies
- Monitor payment commitments and follow up to ensure timely settlement
- Maintain accurate documentation of all collection activities in the system
- Escalate complex cases when necessary
- Ensure compliance with UAE laws, company policies, and ethical collection standards
- Deliver professional and respectful customer service at all times
Candidate Requirements
- Bachelor’s Degree (required)
- Proven experience in debt collection, Telesales, banking, or financial services is preferred
- Strong negotiation and persuasion skills
- Target driven mindset with ability to handle performance pressure
- Excellent verbal and written communication skills
- Strong problem solving and conflict resolution abilities
- Ability to meet deadlines and manage time effectively
- Professional attitude with high integrity
Job Type
- Permanent
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at First Solution Management Services
Banking Relationship Officer
Dubai, UAE
The role involves generating business for Credit Cards and Auto Loans, requiring strong sales skills, customer relationship management, and knowledge of retail banking products.
Events Operations Executive
Dubai, UAE
Boulevard One is seeking a highly organized and creative Digital Marketing & Events Operations Executive to manage e-commerce content, digital marketing campaigns, and end-to-end event coordination. The role involves ove
Senior Accountant
Dubai, UAE
First Solution is seeking a skilled Accountant with 5+ years of UAE experience to handle VAT registration, bank account opening, corporate tax registration, and VAT filing. The ideal candidate has strong knowledge of UAE
Banking Relationship Officer
Dubai, UAE
First Solution Management Services seeks a Banking Products Relationship Officer in Dubai to sell credit cards and auto loans, build client relationships, and achieve sales targets. Requires a bachelor's degree and 1-3 y
Sales & Business Development Executive – Banking Products
Dubai, UAE
First Solution Management Services is seeking a Sales Executive for Banking Products to promote and sell credit cards and auto loans to individual and corporate customers in Dubai. The role involves identifying prospects
Debt Recovery Officer / Call Centre Agents
Dubai, UAE
First Solution Management Services seeks a Debt Recovery Officer to manage overdue accounts, negotiate repayment solutions, and ensure timely debt recovery in Dubai. The role requires fluency in Arabic and English, stron
Debt Collection Officer
Dubai, UAE
First Solution Management Services seeks a Debt Recovery Officer in Dubai to manage overdue accounts, negotiate repayment solutions, and meet collection targets. Requires fluency in Arabic and English, and previous debt
WALK IN Interview for Collection Officers - 20 June, 2026 @ 11AM-2PM
Dubai, UAE
First Solution Management Services is hiring Collection Officers for a walk-in interview. The role involves recovering outstanding amounts from delinquent customers, negotiating repayment terms, and resolving complaints.
Banking Relationship Officer
Dubai, UAE
Events Operations Executive
Dubai, UAE
Senior Accountant
Dubai, UAE
Banking Relationship Officer
Dubai, UAE
Sales & Business Development Executive – Banking Products
Dubai, UAE
Debt Recovery Officer / Call Centre Agents
Dubai, UAE
Debt Collection Officer
Dubai, UAE
WALK IN Interview for Collection Officers - 20 June, 2026 @ 11AM-2PM
Dubai, UAE