Data Analyst (Logistics Delivery Operations)
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Key skills for this role
About the Role
Job Requirements Partner with stakeholders to define metrics, build measurement frameworks, and ensure data quality and consistency Build and maintain dashboards and reports tracking core delivery metrics (ATA, on-time rate, courier efficiency, cancellation rate, etc.
Key Skills for This Role
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Job Requirements
- Partner with stakeholders to define metrics, build measurement frameworks, and ensure data quality and consistency
- Build and maintain dashboards and reports tracking core delivery metrics (ATA, on-time rate, courier efficiency, cancellation rate, etc.)
- Conduct in-depth analysis on supply-demand dynamics, order fulfillment patterns, and courier behavior to support strategic decisions
- Support the design and evaluation of operational experiments (A/B tests, policy changes, subsidy programs)
- Collaborate with strategy and operations teams to identify root causes of metric anomalies and provide data-backed recommendations
Job Requirements
- 3+ years of experience in data analysis, preferably in logistics, on-demand delivery, or local services
- Proficient in SQL; experience with Python or R for data processing and analysis
- Hands-on experience with BI tools (e.g., Power BI, or equivalent)
- Strong understanding of delivery / last-mile logistics operations and fulfillment processes
- Fluent in English (written and spoken)
- Ability to communicate data findings clearly to non-technical stakeholder
- Detail-oriented, proactive, and comfortable operating in a fast-paced, ambiguous environment
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