Data Analysis Specialist
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General Information
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Qatar-Doha
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About Your Role
You will be responsible for providing analytical support to the employee experience team(both Employee Engagement and Continuous Listening) with data driven insights and reports on required employee experience aspects.
The role ensures that all employee engagements and continuous listening initiatives are developed on the basis of meaningful analysis that support HR objectives and strategy.
It is also responsible to develop and maintain KPIs and other relevant dashboards to ensure near-real-time analysis is available for the department to make data driven decisions.
Key Responsibilities
- Support Continuous Listening strategy and implementation approach through focus on data and insight in support of the HR employee experience strategy, combining operational and employee voice data from multiple touchpoints.
- Design various employee engagement surveys, including the annual QRG employee engagement and pulse surveys to gather and make data insights available to the line management.
- Gather relevant data from various resources, identify and rectify errors on inconsistencies in the database.
- Manage and analyze data to support business objectives through providing clear insights visualization based on date findings.
- Examine data’s patterns and trends to identify opportunities to improve organization efficiency and mitigate potential challenges, allowing the organization to proactively address the concerns.
- Track key performance indicators (KPI) and performance metrics to assess success of the internal initiatives.
- Conduct periodic research on best practices and emerging trends in the field of data management and visualization and present findings to the line management to maintain a through, up to-date knowledge of leading-edge practices.
- Support initiatives, including research and diagnostics (e.g. annual employee engagement survey and exit interviews), in partnership with line management, to maximise the engagement of all employees and build organisational commitment to the desired culture.
- Collect data and use advanced analytics to generate long-term predictors of employee satisfaction and performance.
- Establish and maintain data quality standards to ensure accuracy.
- Enhance users experience by analysing employees' behaviour and feedback, leading to more personalized and targeted products or services.
- Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills.
Your imagination.
Your ambition.
Here, there are no boundaries to your potential and the impact you can make.
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come.
To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About You
- Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
- Experience working with employee surveys and related tools and approaches
- Strong IT literacy with proficiency in Microsoft Office applications and related business systems.
- Excellent written and verbal communication skills in English.
- Sound understanding of both primary and secondary research methodologies and data collection techniques.
- Proven ability to deliver high-quality work accurately and efficiently in a fast-paced environment, managing multiple priorities and tight deadlines.
- Flexible approach to working hours, with a willingness to work occasionally outside standard business hours when required.
- Creative and innovative thinker with the ability to develop fresh ideas and solutions to support business objectives.
Preferred
- Good knowledge and experience of QR product and services
- Highly developed interpersonal skills
- Strong analytical and problem-solving skills
About Qatar Airways Group
Our story started with four aircraft.
Today, we deliver excellence across 12 different businesses coming together as one.
We’ve grown fast, broken records and set trends that others follow.
We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every personb contributes to our proud story.
A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=230335
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