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Customized Cake Sales & Customer Service Assistant

SugarMoo
Al Quoz, UAE
Fulltime
Entry
AED 2,500/month
1 months ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Customer SupportClient RelationsComplaint Resolution
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Overview

Job Title: Cake Sales & Customer Service Assistant

Job Summary

  • The Cake Sales & Customer Service Assistant is responsible for assisting customers with customized cake orders, providing product recommendations, preparing quotations, coordinating with the kitchen team, and ensuring smooth dispatch and delivery of orders.
  • The role serves as the primary point of contact for customers from enquiry through order fulfilment.
  • This title clearly reflects that the employee handles:
  • Customized cake enquiries
  • Sales and order taking
  • Customer service
  • Dispatch coordination
  • Delivery follow-ups
  • Pay: AED2,500.00 - AED3,000.00 per month

Application Question(S)

  • Can you confidently handle customer enquiries, complaints, and customised cake orders in English without assistance?

Experience

  • F&B: 1 year (Required)
  • Customer Service : 1 year (Required)

Language

  • English (Required)

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