{bc}
linkedin

Customer Service Supervisor

TALENTMATE
Abu Dhabi, UAE
Fulltime
Mid-Senior
1 months ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Customer SupportClient RelationsComplaint Resolution
Smart Apply

Full Job Posting

Job Description

  • Support the sales process by providing timely, error-free quotes that contribute to revenue generation.
  • Ensure and enable the customer service team responds to customer inquiries and complaints accurately and within agreed timeframes, maintaining a customer-focused approach.
  • Maintain and develop strong working relationships with global agents, across all regions, to support collaboration and business growth.
  • Lead and guide customer service team members to ensure efficient quotation preparation, accurate cost analysis, and consistent service standards.
  • Oversee RFQs and tender submissions to ensure accurate pricing, complete documentation, and timely submission in line with requirements.
  • Build and strengthen relationships with service providers while identifying improved agents and suppliers to ensure high service quality and competitive offerings.
  • Minimum 5 years’ experience in the same role.
  • Graduate of any management-related courses.
  • Good negotiation, time-management, multi-tasking skills
  • Excellent English communication skills.
  • Proficient with MS Office applications and able to learn new software quickly.

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.gac.com Job Function: Customer Service Company Industry/

About The Company

Searching, interviewing and hiring are all part of the professional life.

The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.

Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.

Applicants are advised to research the bonafides of the prospective employer independently.

We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.

We also recommend you visit Security Advice for more information.

If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at TALENTMATE