Customer Service Associate - Voice
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Key skills for this role
Role Overview
The Customer Service Associate supports a healthcare claims team and performs healthcare management operations.
The role is an individual contributor position with a focused scope of work and guidance from a direct supervisor.
Key Skills for This Role
Full Job Posting
Role Overview
The Customer Service Associate supports a healthcare claims team and performs healthcare management operations.
The role is an individual contributor position with a focused scope of work and guidance from a direct supervisor.
Qualifications
- Any graduation.
- 1–3 years of experience.
- Primary skill in healthcare management.
- Ability to solve routine problems using precedents and general guidelines.
Responsibilities
- Register, edit, verify, evaluate and examine health claims.
- Support administration of hospitals, outpatient clinics, hospices and other healthcare facilities.
- Work across healthcare operations including policies, procedures, quality assurance and patient services.
- Interact within the immediate team and with the direct supervisor while following assigned instructions.
Work Schedule
- The role may require work in rotational shifts.
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