Customer Experience Associate
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Key skills for this role
About the Role
TD is hiring a part-time Customer Experience Associate in Burnaby, BC. You will create exceptional customer experiences by completing financial transactions, identifying customer needs, and resolving concerns.
Key Skills for This Role
Responsibilities
- Create an exceptional customer experience with every interaction
- Complete a broad range of financial transactions (deposits, withdrawals, bill payments) accurately and efficiently
- Assist with responding and resolving customer concerns, escalating when necessary
- Identify customer needs and determine solutions, open limited products/services
Requirements
- High School diploma
- 1+ years of relevant experience
- Post Secondary or Undergraduate degree preferred
Full Job Posting
Job Description
- TD is seeking a part time Customer Experience Associate in Burnaby, BC.
- The role involves creating exceptional customer experiences and completing financial transactions.
Key Accountabilities
- Create an exceptional customer experience with every interaction.
- Complete financial transactions (deposits, withdrawals, bill payments) accurately and efficiently.
- Assist with responding and resolving customer concerns, escalating when necessary.
- Identify customer needs and determine solutions, open limited products/services.
- Support achievement of business objectives by promoting products and services.
- Understand and apply operating policies and procedures.
Experience & Education
- High School diploma.
- 1+ years of relevant experience.
- Post Secondary or Undergraduate degree preferred.
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