CRM Specialist
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Key skills for this role
About the Role
Keeta, an independent brand of Meituan, is looking for a CRM Specialist to drive user growth through data-driven in-app campaigns, lifecycle marketing, and promotional strategy in Qatar.
Key Skills for This Role
Responsibilities
- Lead end to end planning and execution of in app promotional campaigns, including campaign setup, incentive design, and user targeting
- Drive user acquisition, retention, conversion through strategic promotional initiatives
- Own and optimize subsidy allocation across vouchers, delivery fee promotions, item discounts, and merchant funded campaigns
- Partner with Commercial teams to deliver impactful co funded promotions
- Monitor campaign performance and recommend optimizations using data and AI assisted analytics tools
- Track campaign metrics, identify trends, and continuously improve campaign effectiveness
- Work closely with Marketing, Product, Commercial, and Merchant teams to execute campaigns that deliver measurable business results
Requirements
- Bachelor's degree
- 3–5+ years of experience in CRM, Growth Marketing, Marketing Campaigns, or E commerce Operations
- Hands on experience executing in app promotional campaigns that drive user growth and conversion
- Strong understanding of the Qatar market and experience working with local merchants is preferred
- Analytical mindset with experience using data to optimize campaign performance (SQL is a plus)
- Curious about AI technologies and enthusiastic about applying AI tools to improve marketing efficiency
- Fluent in English and Arabic
Full Job Posting
About Keeta
- Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East.
- We are scaling rapidly in Qatar and looking for a CRM Specialist to drive user growth through data driven in app campaigns, lifecycle marketing, and promotional strategy.
What You'll Do
- Lead end to end planning and execution of in app promotional campaigns, including campaign setup, incentive design, and user targeting.
- Drive user acquisition, retention, conversion through strategic promotional initiatives.
- Own and optimize subsidy allocation across vouchers, delivery fee promotions, item discounts, and merchant funded campaigns.
- Partner with Commercial teams to deliver impactful co funded promotions.
- Monitor campaign performance and recommend optimizations using data and AI assisted analytics tools.
- Track campaign metrics, identify trends, and continuously improve campaign effectiveness.
- Work closely with Marketing, Product, Commercial, and Merchant teams to execute campaigns that deliver measurable business results.
What We're Looking For
- Bachelor's degree with 3–5+ years of experience in CRM, Growth Marketing, Marketing Campaigns, or E commerce Operations.
- Hands on experience executing in app promotional campaigns that drive user growth and conversion.
- Strong understanding of the Qatar market and experience working with local merchants is preferred.
- Analytical mindset with experience using data to optimize campaign performance (SQL is a plus).
- Curious about AI technologies and enthusiastic about applying AI tools to improve marketing efficiency.
- Fluent in English and Arabic.
Why Join Keeta?
- Fast growing industry leader – Help shape customer growth for one of the region's fastest growing food delivery platforms.
- High ownership & impact – Own campaigns that directly influence user acquisition, retention, and revenue.
- Data & AI driven culture – Work with innovative technologies to optimize marketing performance and customer engagement.
- Collaborative environment – Join a supportive team that values learning, innovation, and professional development.
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