CRM OPERATIONS & ADMIN (marine, shipping, or offshore industry)
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Key skills for this role
About the Role
Growth Tech is seeking a CRM Operations & Office Administrator with experience in the marine, shipping, or offshore industry. The role involves maintaining CRM/ERP data, managing administrative tasks, supporting procurement, and using AI tools.
Key Skills for This Role
Responsibilities
- Maintain and update accurate information within the company's CRM/ERP system
- Manage daily administrative tasks, business correspondence, and office documentation
- Organize digital records and maintain company filing systems
- Support procurement activities by logging inquiries, tracking purchase orders, and maintaining procurement records
- Assist with preparing reports, administrative summaries, and PowerPoint presentations
- Coordinate internal communications and support operational teams
- Utilize AI tools such as ChatGPT, Microsoft Copilot, and other productivity tools to improve workflow efficiency
Requirements
- Minimum 2 years of experience in office administration or operational support
- Previous experience within the marine, shipping, offshore, or maritime industry is mandatory
- Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)
- Experience using CRM or ERP systems
- Comfortable using AI productivity tools (e.g., ChatGPT, Microsoft Copilot)
Full Job Posting
Summary
- We are seeking a proactive and detail oriented CRM Operations & Office Administrator to support daily administrative operations while maintaining accurate CRM/ERP data.
Duties & Responsibilities
- Maintain and update accurate information within the company's CRM/ERP system
- Manage daily administrative tasks, business correspondence, and office documentation
- Organize digital records and maintain company filing systems
- Support procurement activities by logging inquiries, tracking purchase orders, and maintaining procurement records
- Assist with preparing reports, administrative summaries, and PowerPoint presentations
- Coordinate internal communications and support operational teams
- Utilize AI tools such as ChatGPT, Microsoft Copilot, and other productivity tools to improve workflow efficiency
- Ensure data accuracy and maintain confidentiality of company information
- Support process improvements and administrative best practices
Requirements
- Minimum 2 years of experience in office administration or operational support
- Previous experience within the marine, shipping, offshore, or maritime industry is mandatory
- Basic understanding of procurement processes and logistics coordination
- Familiarity with shipping operations, marine services, or ship management environments
- Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)
- Experience using CRM or ERP systems
- Comfortable using AI productivity tools (e.g., ChatGPT, Microsoft Copilot)
- Highly organized with excellent attention to detail
- Immediate availability preferred
Ideal Candidate
- A tech savvy and organized administrator with strong maritime industry knowledge who can effectively manage office operations, maintain accurate CRM/ERP records, and support procurement and reporting functions while embracing modern AI tools to improve efficiency.
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