Credit Supervisor
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Key skills for this role
About the Role
Accor is seeking a Credit Supervisor to oversee hotel credit and accounts receivable functions. Responsibilities include reviewing credit applications, following up on outstanding balances, ensuring accurate billing, and coordinating with various departments.
Key Skills for This Role
Responsibilities
- Oversee all hotel credit and accounts receivable functions
- Review and approve credit applications in line with company policies
- Conduct credit checks for corporate, government, and travel agency accounts
- Follow up on outstanding balances and ensure timely collections
- Review aging reports and support effective collection strategies
- Ensure accurate billing for groups, events, long stay guests, and corporate accounts
- Verify supporting documents and resolve billing disputes with relevant departments
- Maintain accurate and compliant credit files and documentation
- Prepare credit reports, reconciliations, and month end summaries
- Support internal and external audits with required documentation
- Coordinate closely with Front Office, Sales, Events, and Finance teams
- Communicate with clients regarding billing inquiries, payments, and credit terms
Requirements
- Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred)
- Strong understanding of credit procedures, billing, and collection processes
- High level of accuracy, integrity, and attention to detail
- Strong communication and negotiation skills
- Ability to work independently and manage deadlines
- Proficiency in PMS, accounting systems, and MS Excel
Full Job Posting
Company Description
- Join a hotel that is a member of the Accor network, with over 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
- Opportunities for development and advancement.
Job Description
- Oversees all hotel credit and accounts receivable functions.
- Reviews and approves credit applications in line with company policies.
- Conducts credit checks for corporate, government, and travel agency accounts.
- Follows up on outstanding balances and ensures timely collections.
- Reviews aging reports and supports effective collection strategies.
- Ensures accurate billing for groups, events, long stay guests, and corporate accounts.
- Verifies supporting documents and resolves billing disputes with relevant departments.
- Maintains accurate and compliant credit files and documentation.
- Prepares credit reports, reconciliations, and month end summaries.
- Supports internal and external audits with required documentation.
- Coordinates closely with Front Office, Sales, Events, and Finance teams.
- Communicates with clients regarding billing inquiries, payments, and credit terms.
Qualifications
- Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).
- Strong understanding of credit procedures, billing, and collection processes.
- High level of accuracy, integrity, and attention to detail.
- Strong communication and negotiation skills.
- Ability to work independently and manage deadlines.
- Proficiency in PMS, accounting systems, and MS Excel.
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