Credit Controller
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Key skills for this role
About the Role
Rentokil Initial seeks a Credit Controller in Saudi Arabia to manage debt collection, evaluate credit requests, process invoices, and maintain the sales ledger. The role requires a BA in Accounting, Finance, or Business Administration and at least 4 years of experience in a similar role.
Key Skills for This Role
Responsibilities
- Submit all invoices with proper documentation via email to customers at the beginning of each month.
- Negotiate payment plans with customers and set payment terms and conditions accordingly.
- Maintain debt records, conduct regular analysis of the credit control system and implement changes to reduce bad debts.
- Analyze and monitor all assigned aged debtors to reduce outstanding debt and ensure prompt action for non payment.
- Oversee and initiate collection calls with concerned parties to resolve outstanding debts and billing issues.
- Perform customer accounts reconciliation on a monthly basis and share outstanding balance with customers.
- Record all debtors’ communications, payment plans, disputes on OnGuard and update dashboards and tracker sheets daily.
- Follow up on overdue invoices and payments and implement company collections procedures.
- Report outstanding debt accounts and payment issues to management on a weekly basis.
- Review credit notes or additional billings and negotiate payment plans with debtors.
- Manage the service suspension process for debt recovery and take lead in reviewing debtor key accounts.
- Prepare proposals for delinquency accounts where legal action may be required and report disputes to Finance management.
Requirements
- BA degree in Accounting, Finance, Business Administration or any relevant field
- Experience of minimum 4 years in a similar role
- Proficiency in English and Arabic with excellent verbal and written communication skills
- Knowledgeable in reporting and monitoring with remarkable attention to details
- Effective decision making and problem solving skills
- Strong ability to listen to customers and negotiate solutions
Full Job Posting
Job Overview
- The Credit Controller is responsible for collecting debts from company debtors, evaluating new credit requests, ensuring timely payments, processing invoices, maintaining the sales ledger, and providing administrative support.
- Maximizes company profits by efficiently managing its debts.
Job Responsibilities
- Submitting all invoices with proper documentation via email to customers at the beginning of each month.
- Negotiating payment plans with customers and setting payment terms and condition accordingly.
- Maintaining debt records, conducting regular analysis of the credit control system and implementing changes as needed to reduce bad debts.
- Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non payment or continued late payment.
- Overseeing and initiating collection calls with concerned parties and account holders to resolve all outstanding customers debts / billing issues.
- Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.
- Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis.
- Following up on overdue invoices and payments and implementing company collections procedures as necessary.
- Reporting outstanding debt accounts and payment issues to management on a weekly basis.
- Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.
- Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.
- Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.
Qualifications
- BA degree in Accounting, Finance, Business Administration or any relevant field.
- Experience of minimum 4 years in a similar role.
- Proficiency in English and Arabic with excellent verbal and written communication skills.
- Knowledgeable in reporting and monitoring with remarkable attention to details.
- Effective decision making and problem solving skills.
- Strong ability to listen to customers and negotiate solutions.
Benefits
- Medical Insurance
- Yearly ticket to visit home country
- 22 vacation days/year
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